What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Isabel P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A perfect conferencing tool

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Teams has integrated it with variety of Microsoft products such as sharepoint, powerBI, miro which makes it easy to work across these tools in a seamless manner. The messaging and video conferencing application is the best of it's kind with features such as sync with outlook calendar, meeting recording function and screen sharing.

What is your favorite aspect of this product?

The screen sharing feature The teams file manager for collaboration with peers

What do you dislike most about this product?

No points to dislike but the teams files manger seems to crash and not allow to select the file after proper navigation to the folder

What recommendations would you give to someone considering this product?

It is the best tool for any team size as it allows to collaborate with peers with almost every feature such as file sharing , video conferencing, instant messaging and helps to connect with every Microsoft product such as sharepoint etc free of cost

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Vendor's Interest First

Anas Hameed K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

The Most Reliable Product

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Security and ease of use.

What is your favorite aspect of this product?

The main aspect I always talk about is the security it provides.

What do you dislike most about this product?

Cost and the dashboard

What recommendations would you give to someone considering this product?

This is the most secured product available in current market

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jan Marinie B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

MS Teams is fantastic

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

MS Teams provides access to Sharepoint which can be accessed across the team

What is your favorite aspect of this product?

MS Teams provides access to Sharepoint which can be accessed across the team

What do you dislike most about this product?

None, i love the product

What recommendations would you give to someone considering this product?

MS Teams is a one stop shop

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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