


What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews

Isabel P.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2023
A perfect conferencing tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams has integrated it with variety of Microsoft products such as sharepoint, powerBI, miro which makes it easy to work across these tools in a seamless manner. The messaging and video conferencing application is the best of it's kind with features such as sync with outlook calendar, meeting recording function and screen sharing.
What is your favorite aspect of this product?
The screen sharing feature The teams file manager for collaboration with peers
What do you dislike most about this product?
No points to dislike but the teams files manger seems to crash and not allow to select the file after proper navigation to the folder
What recommendations would you give to someone considering this product?
It is the best tool for any team size as it allows to collaborate with peers with almost every feature such as file sharing , video conferencing, instant messaging and helps to connect with every Microsoft product such as sharepoint etc free of cost
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.

Anas Hameed K.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
The Most Reliable Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Security and ease of use.
What is your favorite aspect of this product?
The main aspect I always talk about is the security it provides.
What do you dislike most about this product?
Cost and the dashboard
What recommendations would you give to someone considering this product?
This is the most secured product available in current market
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Jan Marinie B.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2023
MS Teams is fantastic
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Teams provides access to Sharepoint which can be accessed across the team
What is your favorite aspect of this product?
MS Teams provides access to Sharepoint which can be accessed across the team
What do you dislike most about this product?
None, i love the product
What recommendations would you give to someone considering this product?
MS Teams is a one stop shop
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
