What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Calendars
Mobile App
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
App Delivery and Access
Virtual Offices
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Intuitive tool for an internal meeting.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Allison C.
- Role: Vendor Management
- Industry: Banking
- Involvement: End User of Application
Submitted Dec 2022
Excellent Product, Rare Issues, Works Seamlessly
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is a giant in corporate communications. It's easy to use, well organized, and full of features. Because Microsoft is a well-established and well-staffed company, bugs in the system are rare and, if found, are quickly resolved. The system works seamlessly and is a daily use asset in my communication-heavy position.
What is your favorite aspect of this product?
I appreciate the simplicity of use and the breadth of features when using the instant messaging, video call, and screen sharing functions. These are used daily in my line of work, and the product's reliability and ease of use are paramount to me. There was little to no learning curve when I first joined the company and began to use Microsoft Teams, and I quickly became familiar with multiple fun, extra features that can be used to collaborate and connect with coworkers. The ease with which users can integrate other apps adds even more value to this product and is something I look forward to exploring more with time.
What do you dislike most about this product?
I have very little to say in this regard. I haven't had any major complaints about Microsoft Teams. It would be nice if there was a way to still use Microsoft Teams to communicate with others who are using Zoom instead of having to open a separate video conferencing application.
What recommendations would you give to someone considering this product?
Go for it. Microsoft Teams will not disappoint. If it's within your company's budget, this product will become an asset in your daily communications and collaborations.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Peyton M.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Easy to Use, Widespread use among all departments
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Widespread use among all our different branches of buisness
What is your favorite aspect of this product?
the awards to recognize coworkers internally
What do you dislike most about this product?
the downloading of files
What recommendations would you give to someone considering this product?
definitely worthwhile for large businesses
Pros
- Continually Improving Product
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
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