What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Syed Waqqas M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

The best collaboration tool!

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It's a complete collaboration tool.

What is your favorite aspect of this product?

The whiteboard feature is just amazing!

What do you dislike most about this product?

The file-sharing feature is kinda irritating.

What recommendations would you give to someone considering this product?

Do try out the collaboration white board feature.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Miriam W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

It's a breeze to use, Workgroups at Microsoft

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

The greatest benefit this software offers is improved one-on-one communication, which is especially useful while working in silos. One of the numerous advantages of this software is that it facilitates better communication, boosts teamwork, and provides a convenient messaging tool that can be used on the go. Simple options for file sharing and real-time collaboration are provided by this intuitive program. Reducing email traffic and maintaining constant connectivity from remote locations is made possible by using a platform such as Microsoft Teams. In a world where more and more firms are moving to a remote workforce, this app's high-quality

What is your favorite aspect of this product?

With Microsoft Team, I can use Word, Excel, and PowerPoint in meetings, as well as Coouthring, Outosaving, and Offering to people and Social events, making it one of the most comprehensive options for both individual and group work. Gatherings allows me to schedule meetings, record and provide ideas for those meetings, and use the Whiteboard feature to visually communicate what I'm thinking. It's the ability to put the malleable shape to good use. It is helpful to have the ability to receive messages while making progress, and this framework does just that.

What do you dislike most about this product?

May be sluggish at times; this is mostly dependent on the user's internet speed and the load on the Microsoft Teams server. Certain functions are unavailable on mobile and the app isn't as feature-rich as the desktop edition of Microsoft Teams. Branding and personalization options are restricted, although Teams may be customized to a certain level.

What recommendations would you give to someone considering this product?

Microsoft Teams is a fantastic choice for any organization looking for an internal or external collaboration platform. It's also a good idea if you'd want to work more closely with companies and organizations outside of your own. The chat feature is a quicker and more dependable alternative to email. Quick and easy communication and teamwork are enabled via ad hoc meeting and voicecall.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anna Jana S.

  • Role: Student Academic
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Good speedy features

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

We liked how we can organize meetings and keep it clean and not messy as it was sometimes without using Teams.

What is your favorite aspect of this product?

We like the calendar feature, as you can see what other people/workers are doing.

What do you dislike most about this product?

The red alarms :D But that just when there is a lot of work. Gets stressed.

What recommendations would you give to someone considering this product?

I think this is the best product for you're team how to communication and is a great team addition.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cons

  • Less Effective Service

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