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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Juan C.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Included in Office, Use this!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I believe this is the best platform to use, it is the most handy for integrations within other applications, and able to use with your laptop, phone, tablet with ease. It's included in our Microsoft plans, so why not use it. its a no brainer. best collaboration and sharing for teams
What is your favorite aspect of this product?
integrations with our helpdesk, check in systems, and other platforms like asana
What do you dislike most about this product?
sometimes teams will have downtime, but what other company doesnt
What recommendations would you give to someone considering this product?
Make sure you have the right business plans, the E5 license will be your best bet for the breath of features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Santosh K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2023
Fantastic product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with Microsoft Office Suite: Teams is integrated with other Microsoft products such as Word, Excel, and PowerPoint. This allows users to access and edit documents directly within Teams, making collaboration on projects more seamless. Video and Audio Conferencing: Teams offers high-quality video and audio conferencing features that allow users to hold meetings with people both inside and outside of their organization. Teams also allows for screen sharing and recording of meetings.Security and Compliance: Teams offers robust security and compliance features, including encryption of data
What is your favorite aspect of this product?
Microsoft Teams meets the needs of both multi-functional teams and remote teams. It includes internal chat, video calls and virtual meetings, file storage and sharing, and the ability to integrate other apps/programs. One of the most useful features is the ability to collaborate on the same document with multiple people at the same time.
What do you dislike most about this product?
The disadvantage would be their chat system. They are having difficulty determining who has sent a chat. In the names section, there is very little indication. I'm constantly looking for the person who sent me a chat message. It only displays 3-4 unread chats or calls. They should simply stand out or be highlighted in some way. It is also difficult to add attachments during a conference call. Some will be permitted, while others will not. There appears to be no reason or explanation.
What recommendations would you give to someone considering this product?
Microsoft Teams is a platform that allows users to communicate and collaborate in real time. Instant messaging, video and audio conferencing, file sharing and collaboration, integrations with other tools, a mobile app, and built-in tools for specific workflows such as meetings, calling, and teamwork are among its most useful features. Microsoft Teams' primary goal is to improve productivity and collaboration among team members regardless of location.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Zafar A.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
One of best products of Microsoft
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
For a daily routine workflow, it is great tool on market. Especially it integrates with other Microsoft programs and apps. Business industry undoubly choosing Microsoft Team.
What is your favorite aspect of this product?
Great features make the platform a great tool for a distance work routine and gives you great opportunity to make long distance short and connects coworkers.
What do you dislike most about this product?
The calls and working features are always improving and with stable connection platform works perfect.
What recommendations would you give to someone considering this product?
A Microsoft user in business must have this platform installed on their working computer, it will make your daily work routine easier and faster.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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