What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Juan C.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Included in Office, Use this!

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

I believe this is the best platform to use, it is the most handy for integrations within other applications, and able to use with your laptop, phone, tablet with ease. It's included in our Microsoft plans, so why not use it. its a no brainer. best collaboration and sharing for teams

What is your favorite aspect of this product?

integrations with our helpdesk, check in systems, and other platforms like asana

What do you dislike most about this product?

sometimes teams will have downtime, but what other company doesnt

What recommendations would you give to someone considering this product?

Make sure you have the right business plans, the E5 license will be your best bet for the breath of features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Santosh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Integration with Microsoft Office Suite: Teams is integrated with other Microsoft products such as Word, Excel, and PowerPoint. This allows users to access and edit documents directly within Teams, making collaboration on projects more seamless. Video and Audio Conferencing: Teams offers high-quality video and audio conferencing features that allow users to hold meetings with people both inside and outside of their organization. Teams also allows for screen sharing and recording of meetings.Security and Compliance: Teams offers robust security and compliance features, including encryption of data

What is your favorite aspect of this product?

Microsoft Teams meets the needs of both multi-functional teams and remote teams. It includes internal chat, video calls and virtual meetings, file storage and sharing, and the ability to integrate other apps/programs. One of the most useful features is the ability to collaborate on the same document with multiple people at the same time.

What do you dislike most about this product?

The disadvantage would be their chat system. They are having difficulty determining who has sent a chat. In the names section, there is very little indication. I'm constantly looking for the person who sent me a chat message. It only displays 3-4 unread chats or calls. They should simply stand out or be highlighted in some way. It is also difficult to add attachments during a conference call. Some will be permitted, while others will not. There appears to be no reason or explanation.

What recommendations would you give to someone considering this product?

Microsoft Teams is a platform that allows users to communicate and collaborate in real time. Instant messaging, video and audio conferencing, file sharing and collaboration, integrations with other tools, a mobile app, and built-in tools for specific workflows such as meetings, calling, and teamwork are among its most useful features. Microsoft Teams' primary goal is to improve productivity and collaboration among team members regardless of location.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Zafar A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

One of best products of Microsoft

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

For a daily routine workflow, it is great tool on market. Especially it integrates with other Microsoft programs and apps. Business industry undoubly choosing Microsoft Team.

What is your favorite aspect of this product?

Great features make the platform a great tool for a distance work routine and gives you great opportunity to make long distance short and connects coworkers.

What do you dislike most about this product?

The calls and working features are always improving and with stable connection platform works perfect.

What recommendations would you give to someone considering this product?

A Microsoft user in business must have this platform installed on their working computer, it will make your daily work routine easier and faster.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Most Popular Microsoft Teams Comparisons