What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Cliff N.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Microsoft teams is a good workplace platform.

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It's easy to use.

What is your favorite aspect of this product?

Ability of creating many different teams.

What do you dislike most about this product?

Not applicable at all.

What recommendations would you give to someone considering this product?

He/she should consider using it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amr A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Integrated Virtual Conference Solution.

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams has seamless integration with Microsoft 365 applications and services. The app is constantly evolving with new features and updates.

What is your favorite aspect of this product?

My favorite aspect is the application's integration with various third-party project management applications.

What do you dislike most about this product?

Microsoft Teams application user interface has slow-responding actions buttons when the user switches between tabs or channels.

What recommendations would you give to someone considering this product?

It would be great to follow the Microsoft Teams official tutorials and to try the application with your colleagues.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mitchel C.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great product - up and coming for sure

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Integrations with Microsoft Suite of products

What is your favorite aspect of this product?

Once we completely moved to Sharepoint, Teams felt like a whole new level. Sharing data is so easy

What do you dislike most about this product?

If a company doesn't use Teams, it seems difficult for users to use (without the app installed)

What recommendations would you give to someone considering this product?

This is my personal favorite. Teams is worth it if you want to be a full blown Microsoft shop.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Client's Interest First

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