What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Calendars
Mobile App
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
App Delivery and Access
Virtual Offices
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Chelsey B.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2023
Good collaborative product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams has a great layout and design, is very quick and responsive and makes it easy to collaborate with peers within groups.
What is your favorite aspect of this product?
It is really simple and easy to use, it's not complicated and everything is clearly displayed, allowing efficiency and no confusion. I also really like how easy it is to message other colleagues, and create groups for easier collaboration.
What do you dislike most about this product?
The design is quite dated, and there are features that have been removed (use of gifs for example) which I feel removed quite a lot of personality from the product, especially in comparison to other products on the market.
What recommendations would you give to someone considering this product?
If your company is using G Suite I would not recommend this product as there is more difficulty with integration, but if you use Microsoft anyway then it's perfect
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Transparent
Cons
- Commodity Features
- Vendor's Interest First
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Ritika P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Simple & Wholesome
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The ability to create separate teams based on people's responsibilities or job descriptions is Microsoft Teams' finest feature. Team management issues were successfully overcome by Microsoft Teams, leading to the incredible creation of Microsoft Teams. Using Microsoft Teams, the team or groups may communicate with one another incredibly effectively whether they utilise the chat function, phone capabilities, or video calling. More precisely, the group video calling feature makes it easier for team members or other organisation members to communicate face-to-face.
What is your favorite aspect of this product?
The ease of connecting from a mobile device, and sharing large files from a system, online group calls and chats are truly fantastic
What do you dislike most about this product?
Slowness is the least beneficial aspect of Microsoft Teams. This tool slows down or hangs when we are in a video meeting or explaining something to our buyer. You need to make your system faster so that you can steal customers from your rivals.
What recommendations would you give to someone considering this product?
Anyone looking for a permanent solution for their meetings and schedule management can simply switch to teams and it will monitor everything, sends notifications before calls, keep backup of chats etc.
Pros
- Efficient Service
- Continually Improving Product
- Reliable
- Performance Enhancing
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Osmond E.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
An excellent collaboration platform.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is a collaboration platform that stands out from other similar products due to its wide range of features and integrations. It allows users to communicate and collaborate in real-time, with the ability to create and manage channels, share files, and have video and audio calls. It also allows users to integrate with other Microsoft products such as Office 365 and Outlook, as well as third-party apps such as Slack and Zoom.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its convenience. It allows me to stay connected with my colleagues and collaborate on projects with ease. I can access it from any device, whether it be my laptop, tablet, or smartphone, so I can stay connected no matter where I am. The chat feature is also very useful, allowing me to quickly communicate with my team and share ideas.
What do you dislike most about this product?
I dislike the fact that Microsoft Teams is often difficult to navigate and can be quite confusing. The user interface is often cluttered and it can be difficult to find the specific feature or task you are looking for. Additionally, the notifications can be overwhelming and distracting, making it difficult to focus on the task at hand. There are also limited customization options, which can make it hard to personalize the experience. Overall, Microsoft Teams can be a challenging platform to use and can be quite frustrating at times.
What recommendations would you give to someone considering this product?
If you are considering using Microsoft Teams for your business or personal needs, I highly recommend it. Microsoft Teams offers a great platform for collaboration and communication, with features such as chat, video conferencing, file sharing, and more. It is also integrated with other Microsoft applications, such as Office 365, making it easy to stay connected and organized.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
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