What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Benjamin O.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use and navigate

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It's easy to share slides and screens

What is your favorite aspect of this product?

Can be used in any device screens

What do you dislike most about this product?

Not at the moment

What recommendations would you give to someone considering this product?

Easy to navigate

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Puneet K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Swift engagement with no disappointment.

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It can handle a multiple functions that involves engagement all at the same time.

What is your favorite aspect of this product?

Direct messaging is suitable for emergency and urgent communication. Clear whiteboard for virtual meetings.

What do you dislike most about this product?

I like it in every aspect for the right purposes.

What recommendations would you give to someone considering this product?

It is cheap and easy to use for all communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Thomas H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Always functional and easy to use !

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

The ecosystem is really easy to use and understand, and makes it easy to work with non-technology friendly coworkers

What is your favorite aspect of this product?

The video conference is always working fine, with great quality

What do you dislike most about this product?

It may be rude for people from other companies to join our calls, as the product is a bit too much securized.

What recommendations would you give to someone considering this product?

I would recommend to try the competitors, to see what Teams does better, and as Microsoft Teams is really good and have a good quality overall.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Effective Service

Cons

  • Less Efficient Service
  • Less Caring
  • Less Generous

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