What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Moshood O.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

The product is great for collaboratory task.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

The brand and quality of staffs.

What is your favorite aspect of this product?

It enhance collaboration seamlessly.

What do you dislike most about this product?

Nothing really.

What recommendations would you give to someone considering this product?

Microsoft Teams is a tool that help overcome the stress of communication and make collaboration by teams much easier as they get to connect from sny location

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Chris M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Superb product. Seamless integration with M365

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Ease of use and outstanding vendor support

What is your favorite aspect of this product?

The seamless integration with Microsoft 365

What do you dislike most about this product?

Delays especially with more calls

What recommendations would you give to someone considering this product?

Get the product. It really saves on time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ravi S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Comprehensive Collaboration and Communication Hub

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams is unique for its deep integration with Office 365, supporting a broad range of communication and collaboration activities beyond just meetings.

What is your favorite aspect of this product?

Users value its comprehensive chat, file sharing, and collaboration tools integrated into a single platform.

What do you dislike most about this product?

Can be overwhelming with its multitude of features and somewhat cluttered interface.

What recommendations would you give to someone considering this product?

Ideal for businesses heavily invested in the Microsoft ecosystem looking for an all-in-one teamwork hub.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation
  • Caring

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