What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
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Business Instant Messaging - Enterprise
Score 8.7
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Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Satyanshu S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Fantastic product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Cross-Platform Compatibility, Linked In-Meeting Collaboration Tools, Scale and Flexibility, Threaded Conversations and Channels, Third-Party App Integrations, Customizable with Power Platform, Security and Compliance, Video Conferencing and Meetings, All-in-One Platform, Collaboration in Real-Time, Deep Integration with Microsoft 365. Overall, Teams’ close integration with Microsoft 365, along with its robust feature set that spans messaging, video calls, and file collaboration, makes it a leading choice for businesses looking for an all-in-one communication and collaboration tool.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its deep integration with Microsoft 365. This integration allows for seamless collaboration on documents, scheduling meetings, and managing tasks without switching between different apps. Being able to co-edit Word documents, analyze Excel sheets, or present PowerPoint slides directly within Teams meetings or channels is incredibly efficient. This unified ecosystem streamlines workflows and boosts productivity, making it easy for teams to collaborate in real time while leveraging the full power of Microsoft’s suite of tools.
What do you dislike most about this product?
I dislike most about Microsoft Teams is its overwhelming notification system. Notifications can quickly pile up, especially in larger teams or organizations where multiple channels, chats, and tasks are active. This makes it difficult to prioritize what's important without feeling distracted. Additionally, managing and filtering notifications within the app could be more intuitive. A more advanced, customizable notification system that allows users to better organize and mute irrelevant alerts would greatly improve the overall user experience.
What recommendations would you give to someone considering this product?
Leverage Microsoft 365 Integration, Organize Channels Effectively, Manage Notifications
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Emmanuel S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Seamless Microsoft 365 integration for easy use
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with Microsoft 365 apps, Built-in collaboration tools, Advanced security and compliance features, Customizable with third-party apps and bots.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its seamless integration with Microsoft 365 apps.
What do you dislike most about this product?
Nothing for now
What recommendations would you give to someone considering this product?
Leverage Microsoft 365 integration for seamless collaboration, Customize with third-party apps and bots for enhanced workflows, takinga advantage of the robust security and compliance features. And Using Teams as an all-in-one platform for communication and collaboration.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Susmita B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Fantastic Product!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Video Conferencing - Teams excels in robust video conferencing, supporting up to 300 participants in meetings and 10,000 attendees for live events. Seamless Integration - Teams integrates with other Microsoft 365 features, such as Word, Excel, PowerPoint, SharePoint, and Yammer. This allows users to access files from multiple applications in one place. Collaborate on project using Sharepoint
What is your favorite aspect of this product?
Microsoft Teams is the best collaboration tool in the market today. Teams is a hub for collaboration, The real-time collaboration functionality is greatly impressive. With features like document storage, chat, and online meetings, its easy collaborate on documents in real time using built-in Office 365 applications like Word, Excel, and PowerPoint. . Users can work on documents simultaneously, making it easy to ensure everyone is on the same page without dealing with multiple versions of files.
What do you dislike most about this product?
The transcription feature in video calls is poor, Lack of training leading to user frustration when navigating its features
What recommendations would you give to someone considering this product?
People should have training about the solution because there are a lot of apps in Microsoft Teams that you can work on Keep Teams open and use it for internal workflows, and only use email for external communications or non-urgent matters
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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