What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Aditi T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Great for collaboration, but can be overwhelming.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is different because it works really well with Microsoft 365 apps, making it easy to collaborate, share files, and communicate all in one place.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its collaboration features, like real-time document editing and integration with other Microsoft apps, which make teamwork efficient and streamlined.
What do you dislike most about this product?
Microsoft Teams is that it can be overwhelming with too many features and notifications, which might confuse new users or make it hard to focus.
What recommendations would you give to someone considering this product?
If you're considering Microsoft Teams, spend some time getting to know its features and settings, and customize your notifications so you don't feel overwhelmed.
Pros
- Efficient Service
- Caring
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
Vinayak A.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2024
Reliable with modern features.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Deep Integration with Microsoft 365: Seamlessly connects with Office apps like Word, Excel, and Outlook. Robust Collaboration Tools: Combines chat, video, file sharing, and task management in one place. Strong Security and Compliance: High-level security features suitable for enterprises. Customizable Channels and Tabs: Allows users to organize workspaces and add helpful apps. Streamlined Meeting Experience: Offers built-in tools for scheduling, recording, and live captions.
What is your favorite aspect of this product?
The seamless integration with Microsoft 365 tools makes collaboration incredibly efficient.
What do you dislike most about this product?
The notifications can be overwhelming and lack customization options for specific needs.
What recommendations would you give to someone considering this product?
Ensure your team is already using or planning to use Microsoft 365 for the best experience and take time to customize notifications and organize channels for efficient collaboration.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Francisco G.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2024
Microsoft Teams for Meetings
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is a critical app to use, as we want to schedule meetings, share documents, and even provide online presentations to stakeholders. The tool’s wide range of functionalities helps to underline that it is one of the most suitable for proper team cooperation and communication. This is a breakdown of how effective the Microsoft Teams application is.
What is your favorite aspect of this product?
The fact that I like Microsoft Teams most is because it is flexible in its use. It ranges from short team meetings to presentations before major stakeholders of an organization. It is convenient to be able to record meetings and have their content for reference in case something is forgotten; all the more convenient where the topic of the meeting can be reviewed.
What do you dislike most about this product?
Somewhat, it brings a limitation of resource consumption; there are times the platform demands too many resources, which can be a strain to devices of lower specifications. This could possibly decrease productivity if well managed.
What recommendations would you give to someone considering this product?
One of the key advantages of using Microsoft Teams is the ability to easily work with other tools in Microsoft Office. This makes it possible and quite convenient when working on documents and then sharing or coauthoring them during meetings. The video conferencing feature of the platform is also unique, with high-definition calls and features such as screen sharing and virtual background options.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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