Klaviyo Logo
Klaviyo Logo
Klaviyo

Klaviyo

Composite Score
8.7 /10
CX Score
8.9 /10
Get Demo

In Partnership With SelectHub

Claim Software
Klaviyo
8.7 /10

What is Klaviyo?

Klaviyo is a tool that makes personalized marketing a breeze through data-driven decision making. In the past, only massive companies had the resources to create highly personalized messaging. Klaviyo brings those capabilities with an intuitive UI that a one-person startup can easily manage, to more detailed customization a large or enterprise company can develop with their marketing team.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Klaviyo won the following awards in the Email Marketing category

Filter By

Klaviyo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Klaviyo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Klaviyo?

1% Negative
7% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 86

Campaign Management

90

Email Delivery

89

Auto-Responders

87

Segmentation

87

Mobile Optimized

87

SPAM Compliance

85

Basic Reporting and Analytics

84

Email Templates

84

Contact Database

84

Sales Intelligence & Conversion Rates

84

Content Authoring

84

Vendor Capability Ratings

Average 83

Quality of Features

87

Ease of Data Integration

86

Business Value Created

85

Ease of Implementation

85

Ease of Customization

85

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Usability and Intuitiveness

82

Ease of IT Administration

81

Vendor Support

77

Klaviyo Reviews

Reyansh D.

  • Role: C-Level
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent Product with great features

Likeliness to Recommend

9 /10

What differentiates Klaviyo from other similar products?

Marketing automation

What is your favorite aspect of this product?

Email marketing

What do you dislike most about this product?

User experience

What recommendations would you give to someone considering this product?

Yes, all marketing folks should use this product

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Elaine C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

"Klaviyo is the best choice for email marketing"

Likeliness to Recommend

9 /10

What differentiates Klaviyo from other similar products?

As compared to other products, Klaviyo stands out due to its superior email marketing analysis.

What is your favorite aspect of this product?

Users of all skill levels will benefit from Klaviyo's intuitive interface. The platform's UX is top-notch, and its segmentation and filtering tools for email marketing campaigns are among the best in the industry. Invaluable for any kind of advertising (email, SMS, etc...).

What do you dislike most about this product?

As a newcomer to the field of e-commerce website design and development, I struggled a bit to make sense of some platform terminology and configuration settings. The fact that Klaviyo caters to newbies like me makes me believe it would be neat if the company included little pop-up question-mark widgets adjacent to elements of their platform that could explain what the element performs in real time.

What recommendations would you give to someone considering this product?

Because of its many useful features, including email and SMS marketing, eCommerce automation, easy-to-use pre-built templates, social advertising, and the ability to integrate with a wide variety of other applications, I highly recommend this software.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Quincy G.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

easy to use, client rep is helpful, great features

Likeliness to Recommend

9 /10

What differentiates Klaviyo from other similar products?

as far as i know, the editor is easy to use and they make sure all the boxes are checked before sending an email

What is your favorite aspect of this product?

our client representative is super helpful and always reliable, i appreciate the fast customer support team, and i like the editing features

What do you dislike most about this product?

the audience segmentation tool is a bit complex

What recommendations would you give to someone considering this product?

tune into their live training sessions/webinars

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service

Most Popular Klaviyo Comparisons