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Klaviyo Logo
Klaviyo

Klaviyo

8.7 /10
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In Partnership With SelectHub

Claim Software
Klaviyo
8.7 /10

What is Klaviyo?

Klaviyo is a tool that makes personalized marketing a breeze through data-driven decision making. In the past, only massive companies had the resources to create highly personalized messaging. Klaviyo brings those capabilities with an intuitive UI that a one-person startup can easily manage, to more detailed customization a large or enterprise company can develop with their marketing team.

Company Details

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Awards & Recognition

Klaviyo won the following awards in the Email Marketing category

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Klaviyo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Klaviyo.

88 Likeliness to Recommend

96 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Klaviyo?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Campaign Management

91

Email Delivery

90

Auto-Responders

87

Segmentation

87

Mobile Optimized

87

SPAM Compliance

85

Basic Reporting and Analytics

84

Email Templates

84

Content Authoring

84

A/B Testing

84

Contact Database

83

Vendor Capability Ratings

Average 83

Quality of Features

87

Ease of Data Integration

87

Business Value Created

85

Ease of Implementation

85

Ease of Customization

85

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Usability and Intuitiveness

82

Ease of IT Administration

81

Vendor Support

77

Klaviyo Reviews

Sashah C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Spam Compliance Ability is Helpful.

Likeliness to Recommend

9 /10

What differentiates Klaviyo from other similar products?

The email delivery notification functions keeps the user updated.

What is your favorite aspect of this product?

Klaviyo overall services quality can never be compared and the simplicity.

What do you dislike most about this product?

Klaviyo like any other tool is easy set and start working.

What recommendations would you give to someone considering this product?

Klaviyo features are accessible and simple to custom their functions for the great services quality production.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Grace W.

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic Features and Effortless to Use

Likeliness to Recommend

9 /10

What differentiates Klaviyo from other similar products?

One thing that makes Klaviyo is that it allows personalized marketing through data driven decision making process. In addition, all the many features works as expected.

What is your favorite aspect of this product?

My favorite aspect of Klaviyo is that it allows customization when it comes to marketing and this comes with great results. Also, Klaviyo comes with an attractive User Interface and understanding the many features is direct and easy

What do you dislike most about this product?

With its many features and capabilities when it comes to marketing, I can barely find a reason to complain.

What recommendations would you give to someone considering this product?

For people looking for a marketing tool, Klaviyo offers all the features you would wish for in a marketing software. We have used the tool for over two years and so far everything is great. I recommend this tool.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Patrick L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Amazing Easy Functional Marketing Tool.

Likeliness to Recommend

9 /10

What differentiates Klaviyo from other similar products?

Campaign management is very easy using Klaviyo.

What is your favorite aspect of this product?

Easy and profitable marketing Solution.

What do you dislike most about this product?

No issue for the Klaviyo to be reported.

What recommendations would you give to someone considering this product?

Klaviyo is a nice tool on email marketing, segmenting and even on optimization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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