Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
8.3 /10
CX Score
8.3 /10
Category
Hootsuite Social Media Management Enterprise
8.3 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Monitoring category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

89 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

8% Negative
2% Neutral
90% Positive

Pros

  • Efficient Service
  • Respectful
  • Acts with Integrity
  • Saves Time

Feature Ratings

Average 87

Social Media Channel Integration Inbound

90

Competitor Tracking

89

Collaboration

89

Dashboards and Reporting

89

Visual Analytics

88

Publishing

88

Audience Segmentation

86

Influencer Identification

84

Sentiment Analysis

82

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Business Value Created

88

Ease of IT Administration

86

Quality of Features

86

Breadth of Features

86

Availability and Quality of Training

86

Ease of Customization

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Vendor Support

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Steve K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

"Excellent, Simple Social Media Scheduling Tool"

Likeliness to Recommend

7 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

It's different from other programs because it's easy to use, has a lot of features, and has a trial version.

What is your favorite aspect of this product?

The flexibility to plan content distribution across various channels at a precise moment is what I like best about Hootsuite. Hootsuite's ability to highlight when you should publish on a given day to maximize your reach and interaction is another function I much appreciate. I really like how you can change the wording to meet the character and hashtag limits of each social networking platform. Finally, I appreciate the preview function, which shows how the content and language will appear on each social networking platform.

What do you dislike most about this product?

The one thing I don't like about Hootsuite is that you have to schedule stuff for Pinterest in a different section, which is a little difficult. Here, I'd rather upload content to Pinterest by hand.

What recommendations would you give to someone considering this product?

I recommend the program because compared to other tools, it's not too expensive. It's a good choice if you want to schedule simple posts on a tight budget.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Steve O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Wow, I think I like it too much!

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite has helped me to efficiently and smoothly plan and publish content in different social networks, make a detailed follow up of what is published, get more followers because the account keeps actively posting and has facilitated the interaction with the followers of each of the accounts under management. I find it very convenient and advantageous to use this tool in my day to day life to manage multiple accounts of my own and of several clients without neglecting details and without incurring in setbacks in the publication of content.

What is your favorite aspect of this product?

I like Hootsuite because it helps me better manage posts intended for my social platforms and my clients' posts in one place. It's a great time saver and everything is kept up to date. I like how simple its user interface is and being able to see what has been posted and what is about to be posted when I want to. The scheduling of social media posts helps me work in a more organized and efficient way, it's what I find most appealing about using Hootsuite in my day to day life.

What do you dislike most about this product?

The free version has many limitations, it even has few platform connections, which forces users to purchase the paid version to acquire more and better features.

What recommendations would you give to someone considering this product?

Highly recommended for individual social media managers or groups with a not too exaggerated number of accounts due to the platform having some limitations and the more feature-loaded plans like Enterprise being much more expensive.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Brooke K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

I recommend the program, it is excellent

Likeliness to Recommend

8 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite differs from other programs because of its price, it is much cheaper, the program is not very expensive.

What is your favorite aspect of this product?

The best thing is being able to manage and distribute content across a wide variety of platforms. The preparation of a content schedule for the future and the development of a strategy based on the content schedule are two of the other most important aspects.

What do you dislike most about this product?

It is a wonderful concept to utilize Hootsuite to publish the content that has already been developed by your team on social media; however, it does not have a library of pre-made templates that can be used to generate fresh ideas for content.

What recommendations would you give to someone considering this product?

Take a shot at it! Don't attempt to accomplish everything on your own whether you run a business, work for a corporation, or create your own. With this platform, you'll be able to grow your company at a far quicker rate than ever before.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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