Clari

Groove

Composite Score

7.4 /10

CX Score

7.5 /10

12 Reviews Write a Review

Claim Software

What is Groove?

Groove was built from the ground-up to help revenue teams foster more productive and profitable relationships with prospects and customers. Everything about Groove is centered around improving efficiency, getting actionable insights, and driving revenue.

Company Details

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Groove Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Groove.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Groove?

10% Negative

7% Neutral

83% Positive

Pros

Trustworthy
Saves Time
Altruistic
Generous Negotitation

Feature Ratings

Average 81

Pipeline Planning

Visual Pipeline Monitoring

Dashboard

Artificial Intelligence-Based Insights

Collaboration

Intelligent Alerts and Notifications

Territory Analytics and Management

Predictive Sales Forecasting

Scenario Analysis

Data Ingestion and Interoperability

Predictive Time-Series Reporting & Analytics

Vendor Capability Ratings

Average 83

Ease of Customization

Vendor Support

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of Implementation

Business Value Created

Ease of IT Administration

Also Featured in...

Sales Engagement Platforms

Score 7.8

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Groove Reviews

Dallin M.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Great value for the money, but unreliability kills

Likeliness to Recommend

9 /10

What differentiates Groove from other similar products?

Groove is significantly cheaper than competitors and offers most of their best features. They are always trying to innovate and create new features on a regular basis. Cost appears to be the biggest selling point at around half the cost

What is your favorite aspect of this product?

Groove is VERY intuitive and easy to set up---they really nailed it with UI design and ease of implementation. Their staff are very nice and always willing to help. They are pretty transparent when something isn't working on their side.

What do you dislike most about this product?

groove rolls out features too early and many features are on the wrong side of the beta - prod spectrum. Features will work great and then receive a refresh and no longer work. QA is a huge need for groove and unreliability is the main reason we are shopping for a new outbound software

What recommendations would you give to someone considering this product?

If you need to save some budget, you'll be very happy with what you get for the price. As you get more budget and your org matures, you may find yourself wanting something more mature to fit your needs. Great product for the money though.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Less Reliable

Groove

What is Groove?

Company Details

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Awards & Recognition

Groove Ratings

83 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Groove?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Sales Engagement Platforms

Groove Reviews

Dallin M.

Great value for the money, but unreliability kills

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Pipeline Planning

Visual Pipeline Monitoring

Dashboard

Artificial Intelligence-Based Insights

Collaboration

Intelligent Alerts and Notifications

Territory Analytics and Management

Predictive Sales Forecasting

Scenario Analysis

Data Ingestion and Interoperability

Predictive Time-Series Reporting & Analytics

Vendor Capability Ratings

Ease of Customization

Vendor Support

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of Implementation

Business Value Created

Ease of IT Administration