Clari

Groove

Composite Score

7.4 /10

CX Score

7.5 /10

12 Reviews Write a Review

Claim Software

What is Groove?

Groove was built from the ground-up to help revenue teams foster more productive and profitable relationships with prospects and customers. Everything about Groove is centered around improving efficiency, getting actionable insights, and driving revenue.

Company Details

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Groove Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Groove.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Groove?

10% Negative

7% Neutral

83% Positive

Pros

Trustworthy
Saves Time
Altruistic
Generous Negotitation

Feature Ratings

Average 81

Pipeline Planning

Visual Pipeline Monitoring

Dashboard

Artificial Intelligence-Based Insights

Collaboration

Intelligent Alerts and Notifications

Territory Analytics and Management

Predictive Sales Forecasting

Scenario Analysis

Data Ingestion and Interoperability

Predictive Time-Series Reporting & Analytics

Vendor Capability Ratings

Average 83

Ease of Customization

Vendor Support

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of Implementation

Business Value Created

Ease of IT Administration

Also Featured in...

Sales Engagement Platforms

Score 7.8

View Groove in this category (opens in a new tab)

Groove Reviews

Kevin T.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Overall a good product for sales and marketing.

Likeliness to Recommend

9 /10

What differentiates Groove from other similar products?

Features such as sales pipeline and forecasting are really good when it comes to Groove.

What is your favorite aspect of this product?

The visual dashboard of Groove is very intuitive.

What do you dislike most about this product?

Pipeline management could be better.

What recommendations would you give to someone considering this product?

This is your sales buddy to track customer engagement.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Ellie G.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Grove is very user friendly. Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Groove from other similar products?

I love the amount of different functions Groove can do from the flows to the templates to the spaces

What is your favorite aspect of this product?

Tracking of email opening and clicks

What do you dislike most about this product?

I don't dislike anything about this product

What recommendations would you give to someone considering this product?

There are so many things Groove can do, so explore it all!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Lydia W.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Direct SFDC integration is fantastic

Likeliness to Recommend

6 /10

What differentiates Groove from other similar products?

Direct sfdc integration!

What is your favorite aspect of this product?

Direct SFDC integration!

What do you dislike most about this product?

Not a ton of pre built dashboards

What recommendations would you give to someone considering this product?

Make sure your admin knows your SFDC instance really well

Pros

Appreciates Incumbent Status
Helps Innovate
Continually Improving Product
Reliable

Groove

What is Groove?

Company Details

Need Assistance?

Awards & Recognition

Groove Ratings

83 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Groove?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Sales Engagement Platforms

Groove Reviews

Kevin T.

Overall a good product for sales and marketing.

Likeliness to Recommend

Pros

Ellie G.

Grove is very user friendly. Fantastic product!

Likeliness to Recommend

Pros

Lydia W.

Direct SFDC integration is fantastic

Likeliness to Recommend

Pros

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1
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Feature Ratings

Pipeline Planning

Visual Pipeline Monitoring

Dashboard

Artificial Intelligence-Based Insights

Collaboration

Intelligent Alerts and Notifications

Territory Analytics and Management

Predictive Sales Forecasting

Scenario Analysis

Data Ingestion and Interoperability

Predictive Time-Series Reporting & Analytics

Vendor Capability Ratings

Ease of Customization

Vendor Support

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of Implementation

Business Value Created

Ease of IT Administration