Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.7 /10
CX Score
9.0 /10
Google Analytics
8.7 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Analytics won the following awards in the Customer Intelligence category

Filter By

Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

3% Negative
10% Neutral
87% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Reliable

Feature Ratings

Average 82

Audience Demographics

84

Conversion Analysis

84

Data Visualization

83

Audience Segmentation

83

Cross Channel Attribution Analysis

81

Customer Journey Modelling

81

API Framework

81

Predictive Analytics

80

Anomaly Detection

79

Metadata Management

78

Real Time Workflow Automation

78

Vendor Capability Ratings

Average 80

Business Value Created

84

Ease of IT Administration

82

Breadth of Features

82

Ease of Data Integration

82

Quality of Features

81

Ease of Customization

81

Ease of Implementation

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

75

Vendor Support

74

Google Analytics Reviews

Vishal D.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Best Analytical for Website Performance

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics is helpful in analysing Data where the you can create your view of the funnel and other metrics where is helpful in analysing data of the past day and comparing other tool the data in the dasboard is perfect and the data can be fetched anywhere to other dashboard like kooker studio where is difficult in other Analytics Tool to make funnel and see the metrics and also in google analytics you can see campaign performance of different mediums in detail and also see the trend line if we want to day to day wise. also campare at a same time. whereas other tools dont give that much features for analysing data.

What is your favorite aspect of this product?

That you can create funnel on the dashboard and also fetch the data to Looker Studio Dashboard.

What do you dislike most about this product?

It is not giving Runtime performance other wise the tool is best for Analysing Data

What recommendations would you give to someone considering this product?

If you looking for Detail analysing of the tool then the tool is recommended as it gives campaign level performance and detail report day wise, campaign wise. funnel wise performamce of the website

Pros

  • Unique Features
  • Effective Service
  • Security Protects
  • Helps Innovate

Harshit A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

One stop shop for all analytic needs!

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics Is Different from other providers because of it unique features, documentation & support available and wide range of extensions/plugins for implementation.

What is your favorite aspect of this product?

I can know my audience in a much better way and can accordingly work over our content & services.

What do you dislike most about this product?

Sometimes I feel data mismatch/wrong data, maybe due to bots or something else and also waiting period for support is too time consuming sometimes.

What recommendations would you give to someone considering this product?

They should absolutely use this product as it's user friendly, easy to use, broad rangr of helpful features, and even there's a wid range of help documentation available.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cam M.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Can't Run Your Business Without Google Analytics

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

The real-time reporting -- few other third-party traffic trackers can do live reporting like GA can. Once we got used to the switch from Universal to GA4, it was significantly easier to understand the live-reporting data and metrics that are now offered and they're life-savers.

What is your favorite aspect of this product?

Watching live, real-time reporting and the customizability in which we can track each and every one of our stories.

What do you dislike most about this product?

The delay in tracking site views from live to a total, daily view has been hindersome, but in the long run, doesn't affect our day-to-day

What recommendations would you give to someone considering this product?

You can't run your business without knowing how well your site traffic is doing, where it's coming from, what isn't working, etc. etc. and why would you consider anything other than Google Analytics?

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Google Analytics Comparisons