Freshsales

What differentiates Freshsales from other similar products?

The software's ease of use is fantastic, but what I enjoy best is how the Freshworks team has marketed Freshsales as a really refreshing sales CRM. The customer lifecycle management system (CRM) may be used from the initial contact with a potential client all the way through the sale of a product or service. Integrations for extending one's reach to potential customers. For the first stages of prospecting, they also provide the Sales Campaign functionality for tailored sales campaigns.

What is your favorite aspect of this product?

We are an organization that forms alliances with other companies, ranging from Postal Centers to Co-working spaces. We've been using Freshsales to manage our sales pipeline and monitor our sales team's performance for some time now. Freshsales is also used while communicating with a potential customer. In addition to conventional means of contact like email and telephones, it also supports more modern methods like instant messaging programs like WhatsApp. Furthermore, we generate reports, such as sales activity reports, with the help of Freshsales. Everything you need to aid your sales staff is included.

What do you dislike most about this product?

I can imagine most businesses and their teams benefiting from utilizing Freshsales, even though my own organization's demands are pretty straightforward in comparison to those of larger enterprises and other sectors. There is nothing I don't like about it, but there are many more functions I have no interest in using because my needs are so basic. The additional features are conveniently hidden from view so they won't get in the way if I ever decide I need them.

What recommendations would you give to someone considering this product?

In addition to its usefulness as a management tool, the service's low price, user-friendliness, and adaptability to different business needs make it a great option for any company. This is because the service enables you to provide your employees with a convenient, secure, and hassle-free way to do their jobs, which in turn strengthens your company's relationships with its employees and the loyalty of its customers.

What differentiates Freshsales from other similar products?

We were able to acquire a clearer picture of how to achieve our sales quotas with the assistance of Freshsales. The executives have been able to get their work done faster, and the notes section contains all the information they need to successfully close the account.

What is your favorite aspect of this product?

When it comes to managing your business development leads, Freshsales is an excellent customer relationship management application. It can display a transactions pipeline for numerous industries at once. It's useful to keep track of the offers that are "hot," "warm," and "cool."

What do you dislike most about this product?

This is a customer relationship management system for the sales team. because of this, you cannot handle your orders, invoices, or reports. We have enough for a complete sales cycle.

What recommendations would you give to someone considering this product?

Phone and chat system in one convenient package. in order to centralize the management of all sales channels and the distribution of leads to sales managers. That makes it simple to implement and oversee your whole sales force.

What differentiates Freshsales from other similar products?

It's easy to learn and implement, and it offers all the fundamental features of a customer relationship management system. The user interface is well-organized, and finding specific information on a lead requires minimal effort thanks to the clear separation of screens. You can see which agreements are likely to be finalized in the upcoming month with the help of the deals pipeline.

What is your favorite aspect of this product?

Our sales and marketing departments benefit from being able to create customer lists and see those lists using predetermined filters. This allows them to rapidly notify a large number of potential consumers and existing ones of important developments, keep tabs on those contacted, and respond appropriately. Our ability to accept online chats while simultaneously pursuing sales transactions is a further benefit of integrating with Freshsales.

What do you dislike most about this product?

We had trouble keeping up with the CRM's procedures and settings as more data began to flood in. A minor adjustment to our sequencing throws everything off.

What recommendations would you give to someone considering this product?

We use Freshsales to better manage our interactions with customers. We've been using Freshsales for the past three to four years, and as a small company of six people, it's been invaluable for our marketing, sales, and customer success efforts.