Freshsales

What differentiates Freshsales from other similar products?

It's got a great UI, awesome support, lots of information on the support section and it's simple to use

What is your favorite aspect of this product?

Workflow automation

What do you dislike most about this product?

Product limitations with Email account configuration, limitations on number of contacts under marketing automation and no deep integration with cookieless website analytics

What recommendations would you give to someone considering this product?

It's good for small and midsize businesses, extremely easy to use. But if you plan on having lots done under email marketing and automation then do check the limits under each plan and the scalibility options and pricing

What differentiates Freshsales from other similar products?

The software's ease of use is fantastic, but what I enjoy best is how the Freshworks team has marketed Freshsales as a really refreshing sales CRM. The customer lifecycle management system (CRM) may be used from the initial contact with a potential client all the way through the sale of a product or service. Integrations for extending one's reach to potential customers. For the first stages of prospecting, they also provide the Sales Campaign functionality for tailored sales campaigns.

What is your favorite aspect of this product?

We are an organization that forms alliances with other companies, ranging from Postal Centers to Co-working spaces. We've been using Freshsales to manage our sales pipeline and monitor our sales team's performance for some time now. Freshsales is also used while communicating with a potential customer. In addition to conventional means of contact like email and telephones, it also supports more modern methods like instant messaging programs like WhatsApp. Furthermore, we generate reports, such as sales activity reports, with the help of Freshsales. Everything you need to aid your sales staff is included.

What do you dislike most about this product?

I can imagine most businesses and their teams benefiting from utilizing Freshsales, even though my own organization's demands are pretty straightforward in comparison to those of larger enterprises and other sectors. There is nothing I don't like about it, but there are many more functions I have no interest in using because my needs are so basic. The additional features are conveniently hidden from view so they won't get in the way if I ever decide I need them.

What recommendations would you give to someone considering this product?

In addition to its usefulness as a management tool, the service's low price, user-friendliness, and adaptability to different business needs make it a great option for any company. This is because the service enables you to provide your employees with a convenient, secure, and hassle-free way to do their jobs, which in turn strengthens your company's relationships with its employees and the loyalty of its customers.

What differentiates Freshsales from other similar products?

We were able to acquire a clearer picture of how to achieve our sales quotas with the assistance of Freshsales. The executives have been able to get their work done faster, and the notes section contains all the information they need to successfully close the account.

What is your favorite aspect of this product?

When it comes to managing your business development leads, Freshsales is an excellent customer relationship management application. It can display a transactions pipeline for numerous industries at once. It's useful to keep track of the offers that are "hot," "warm," and "cool."

What do you dislike most about this product?

This is a customer relationship management system for the sales team. because of this, you cannot handle your orders, invoices, or reports. We have enough for a complete sales cycle.

What recommendations would you give to someone considering this product?

Phone and chat system in one convenient package. in order to centralize the management of all sales channels and the distribution of leads to sales managers. That makes it simple to implement and oversee your whole sales force.