What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Effective Service
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Editor Functions
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Confluence Reviews
Anuroop V.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2024
Easy to use product for daily use
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence, developed by Atlassian, stands out among similar products due to its emphasis on collaboration, customisation, and integration capabilities. It serves as a centralised platform for teams to create, organise, and share content, fostering transparency and knowledge sharing. Offering flexibility and customisation options, Confluence allows users to tailor spaces, pages, and templates to suit their specific needs and workflows. Its seamless integration with other Atlassian products like Jira and Trello enhances cross-functional collaboration, while integration with third-party tools extends its versatility.
What is your favorite aspect of this product?
one notable aspect of Confluence that many users appreciate is its robust collaboration features, which enable teams to work together seamlessly on projects, share knowledge, and streamline communication. Additionally, its flexibility and customisation options allow users to adapt the platform to their specific needs and workflows, enhancing productivity and collaboration within organisations.
What do you dislike most about this product?
In some cases, users may encounter performance issues, particularly when working with large documents or complex projects. Slow loading times or occasional system glitches can disrupt productivity and frustrate users.
What recommendations would you give to someone considering this product?
Take advantage of Confluence's trial or demo options to explore its features and capabilities. Experiment with creating pages, organising content, collaborating with team members, and integrating with other tools to understand how Confluence aligns with your workflow.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Rituja N.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Dec 2023
powerful collaboration & knowledge management tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Robust Collaboration and Knowledge Management, Ease of Use and Outr of the box set up differentiates Confluence from other similar products
What is your favorite aspect of this product?
My favorite aspect of Confluence is its powerful collaborative editor, which allows for the creation of meeting notes, project plans, and product requirements while enabling simultaneous editing and real-time visibility of changes by all users
What do you dislike most about this product?
I dislike the search feature in Confluence as it doesn't always meet expectations
What recommendations would you give to someone considering this product?
Familiarize yourself with Confluence best practices to create beautiful, compelling content, eliminate clutter, and create transparency. Utilize templates and formatting features to maintain consistency and organization in your content
Pros
- Continually Improving Product
- Effective Service
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
Nishanth A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Track status, KT Documents at Ease
Likeliness to Recommend
What differentiates Confluence from other similar products?
Not sure about other products, but in Confluence we have many features that include tracking the status of a team on an hourly daily, or weekly basis. Workflow and APproval management is very helpful for the managers and the developers to get the document reviewed and get it approved.
What is your favorite aspect of this product?
API Integration is one of my favorites as an RPA developer because we wanted to do a few automation in the confluence where we needed to add knowledge documents so this was done using API integration. Apart from that Role-based access is very helpful in securing the folders or documents. Assigning the tasks and categorizing it based on the priority helps teams to work on the prioritized tasks.
What do you dislike most about this product?
Reminder functionality needs to be added as it is missing in the product.
What recommendations would you give to someone considering this product?
One who is looking to manage documents based on version control, manage the tasks assigned to the team, and follow workflow and approval management processes using a single can ultimately go for this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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