What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Effective Service
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Editor Functions
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Confluence Reviews
Nabeel s.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Great product for KT in corporate
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence distinguishes itself by fostering seamless knowledge sharing and collaboration, empowering teams to create and organize content effortlessly. Its integration with Jira and other Atlassian tools streamlines project documentation and enhances cross-team communication. With customizable templates and an intuitive interface,
What is your favorite aspect of this product?
I find Confluence's ability to facilitate seamless knowledge sharing and collaboration particularly valuable. Its intuitive interface and integration with other Atlassian tools enhance productivity and foster innovation within teams.
What do you dislike most about this product?
Some users may find the learning curve associated with mastering Confluence's features and customization options challenging. Additionally, occasional performance issues or bugs could disrupt workflow efficiency, impacting user experience negatively.
What recommendations would you give to someone considering this product?
When considering Confluence, prioritize open communication to understand team needs. Invest in user training for effective utilization. Continuously adapt features to match evolving workflows.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Karthick M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2024
Confluence: Our go-to Document Central
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence sets itself apart with its focus on creating a central hub for all your team's knowledge. Unlike some document management systems that just store files, Confluence lets you organize information in a user-friendly way, with easy linking and searching. Plus, its integration with other Atlassian tools makes it a dream for teams already using that ecosystem. However, some competitors offer more advanced features for editing and collaborating on documents in real-time.
What is your favorite aspect of this product?
Confluence shines as a central knowledge repository for your team. Imagine having all your documents, wikis, and project information in one easily searchable place. No more hunting down lost files or wading through email threads! Confluence keeps everything organized and accessible, with clear links and a user-friendly interface. It's like having a central nervous system for your team's knowledge.
What do you dislike most about this product?
Confluence excels at storing and organizing documents, but when it comes to brainstorming and real-time collaboration, it feels a bit like a library without a discussion room. Imagine if you could throw ideas around on digital whiteboards or seamlessly edit documents with teammates at the same time. These features would make Confluence a true powerhouse for not just storing knowledge, but actively creating it together.
What recommendations would you give to someone considering this product?
If your team craves a central hub for all their documents, wikis, and project information, Confluence is a champion. Search functions, clear organization, and integration with other Atlassian tools make it a knowledge management dream. However, for teams that prioritize real-time brainstorming and collaborative editing, there might be some limitations. Consider your needs – Confluence excels at storing knowledge, but if you crave a hotbed for creating it together, explore some feature-rich competitors.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Kunal P.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
The best tool to organize & share IT documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Makes a document accessible for teams and the sharing feature lets it get all data in one place instead of keeping it personal.
What is your favorite aspect of this product?
Shareable documentation, brainstorming ideas, and organizing all work in one place.
What do you dislike most about this product?
Till now, no issues faced.
What recommendations would you give to someone considering this product?
It will be the best tool to keep track of team documentation which will be easily accessible.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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