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What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
1
Since last award
99 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
List Tasks
Task Assignment
Task Reporting
Add Notes
Add Attachments
Due Dates
Task Status
Notifications
Task Categorization
Task Prioritization
Calendar View
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Ease to maintain all documents in Hierarchy Form
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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Jimena G.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Feb 2025
Powers Collaboration and Knowledge Management
Likeliness to Recommend
What differentiates Confluence from other similar products?
Unlike other knowledge management tools such as Notion or Google Docs, Confluence stands out for its focus on teamwork and project management. While platforms like Notion offer a more flexible experience for individuals, Confluence specializes in corporate environments where effective collaboration and clear documentation are essential. Plus, being cloud-based, the platform can be accessed from anywhere, which is essential for distributed or remotely working teams. The ability to integrate Confluence with other work tools like Slack and Google Drive also makes it very accessible and useful on a day-to-day basis.
What is your favorite aspect of this product?
What fascinates me most about Confluence is its ability to bring teams together. It is not just a documentation tool, but a space where ideas can emerge, evolve, and be shared fluidly. Real-time editing, combined with the platform's rich functionality, creates a highly collaborative work environment that is hard to match. Its wide range of features, combined with the advantages it offers, make it a perfect solution for teams from all sectors.
What do you dislike most about this product?
I have nothing to say about this excellent platform, it gives us an excellent advantage that lies in its ability to centralize information and facilitate communication. This translates into increased transparency and efficiency in teamwork.
What recommendations would you give to someone considering this product?
Recommending Confluence is easy when you consider its positive impact on the organization. It not only serves as a repository of information, but also fosters a culture of collaboration and continuous learning. The ease of use and relatively short learning curve make it ideal for teams of all sizes, from startups to large corporations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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Yousra A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Flexible, organized, and perfect for remote teams
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out with its ability to combine knowledge management and collaboration in a single, organized platform. Its focus on creating lasting knowledge, rather than just temporary chats or notifications, makes it a powerful tool for teams looking to document and build on ideas effectively.
What is your favorite aspect of this product?
The flexibility and ease of organizing information are my favorite aspects. It works well for different types of teams and projects, and the integration with other tools makes workflows seamless.
What do you dislike most about this product?
The search functionality can sometimes feel clunky, especially when trying to locate older content, and the pricing may be a bit high for smaller teams.
What recommendations would you give to someone considering this product?
Take the time to set up a clear structure for your spaces and pages—it will save time in the long run. Also, explore integrations with tools your team already uses to get the most out of it. It’s a great option if you value organization and long-term knowledge management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Caring
Please tell us why you think this review should be flagged.
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