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Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.3 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Task Management category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

99 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 89

List Tasks

91

Task Assignment

91

Task Reporting

90

Add Notes

89

Add Attachments

89

Due Dates

89

Task Status

89

Notifications

89

Task Categorization

89

Task Prioritization

88

Calendar View

88

Vendor Capability Ratings

Average 88

Business Value Created

92

Quality of Features

91

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Ease of Implementation

89

Ease of IT Administration

88

Usability and Intuitiveness

88

Ease of Customization

88

Ease of Data Integration

86

Availability and Quality of Training

86

Vendor Support

84

Confluence Reviews

Becky N.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

"A versatile collaboration tool."

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

It helps our team to collaborate and share information by providing a centralized platform for creating, sharing, and organizing content. In addition, it can be used in conjunction with other Atlassian products, such as Jira and Bitbucket, to facilitate seamless collaboration across different aspects of project management and development.

What is your favorite aspect of this product?

Confluence makes it easy to manage the business requirement documents. It is really a good collaborative platform which helps me in interacting with my team members.

What do you dislike most about this product?

When real-time editing of multiple pages happen, unresponsive pages error occurs.

What recommendations would you give to someone considering this product?

Its robust capabilities and collaborative nature have made it an indispensable component of our routine.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanket M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Best documentation management tool in the market

Likeliness to Recommend

10 /10

What recommendations would you give to someone considering this product?

Go For it. It is the best product in its domain.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Akarsh A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Better tracking and making business

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence is a good product especially when we create a business and collobration for the requirements specific and taking orders from the business to the developer team and testing team.

What is your favorite aspect of this product?

Able to read the summary very much effective way , attached the document and link the URL's where we are not need to worry to transform the page here and there so it was a wonderful feature

What do you dislike most about this product?

Nothing was dislike all the links in a single page and requirements are cleary visible

What recommendations would you give to someone considering this product?

Yes i highly recommend most of the product based telecom companies use this product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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