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What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
1
Since last award
99 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
List Tasks
Task Assignment
Task Reporting
Add Notes
Add Attachments
Due Dates
Task Status
Notifications
Task Categorization
Task Prioritization
Calendar View
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
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Carine O.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2024
Creating shared editorial calendars efficiently
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is unique among similar programs because of its intuitive and customizable editorial calendar feature. This feature allows for collaborative creation, sharing, and updating of editorial calendars, ensuring seamless planning and organization of marketing activities. Furthermore, Confluence seamlessly integrates with other Atlassian products, such as Jira and Trello, providing unparalleled flexibility and project management capabilities. The platform has robust permission settings and version control. This allows for secure and efficient content collaboration and management.
What is your favorite aspect of this product?
Collaboration is seamless, and updates are in real-time. This not only improves efficiency but also fosters a more cohesive and synchronized marketing team. The platform integrates with popular marketing tools and centralizes communication and documentation, streamlining workflows. This ultimately saves time and reduces errors.
What do you dislike most about this product?
Although Confluence is excellent in many areas, it could benefit from improvements in advanced reporting and analytics features. Enhancing these capabilities would provide deeper insights into content performance and audience engagement, further empowering data-driven decision-making.
What recommendations would you give to someone considering this product?
I highly recommend Confluence for teams looking to streamline their marketing activities. Confluence offers immense value with its seamless collaboration platform, customizable editorial calendar, and integration with other Atlassian products. It improves team coordination, centralizes marketing efforts, and provides a user-friendly interface.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Thabo R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Task planning made easy.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Integration with Atlassian Ecosystem.
What is your favorite aspect of this product?
Knowledge Management.
What do you dislike most about this product?
Can be expensive when used with other Atlassian products.
What recommendations would you give to someone considering this product?
Confluence is designed to scale with the growth of teams and organizations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Teena T.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Fantastic product
Likeliness to Recommend
What differentiates Confluence from other similar products?
I've utilized Confluence for crafting user stories, and it has proven to be a valuable tool for collaborative project documentation. Its features for real-time editing, collaboration, and seamless integration with Jira make it particularly suitable for agile development workflows.
What is your favorite aspect of this product?
It is user-friendly and accessible. The platform's intuitive interface and straightforward navigation contribute to a seamless experience, allowing you to focus on creating content and collaborating without unnecessary complexity.
What do you dislike most about this product?
It's not as powerful as the desktop version. Doing big tasks or creating lots of content seems a bit trickier on the mobile app. Require additional approvals and must send an email to secure access to Confluence due to its elevated cost.
What recommendations would you give to someone considering this product?
It's super easy to use, and you can create and organize documents and projects seamlessly. The way it lets you collaborate in real-time and integrate with other tools like Jira is a game-changer. Plus, the interface is intuitive, making it accessible for everyone on the team. It's like having a centralized hub for all your project info, which is a lifesaver.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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