What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 97%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Due Dates
Add Notes
Task Categorization
Task Reporting
Calendar View
Add Attachments
Notifications
Task Prioritization
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
umu k.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Managing Projects Easily using Smartsheet
Likeliness to Recommend
What differentiates Confluence from other similar products?
offers more features for collaboration than Excel. Unlike static spreadsheets, it allows for real-time adjustments and sharing.
What is your favorite aspect of this product?
enhanced resource management tools for monitoring task distribution.
What do you dislike most about this product?
appears to be excessively feature-rich for its intended use.
What recommendations would you give to someone considering this product?
Excellent for businesses overseeing intricate projects with numerous collaborators. beneficial for companies that require in-depth project reporting and oversight.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Victor L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Amazing product
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is more interactive compared to other products
What is your favorite aspect of this product?
The documentation are organized ease to access.
What do you dislike most about this product?
Nothing to dislike.
What recommendations would you give to someone considering this product?
I highly recommend Confluence for it's successful performance and user friendly interface, which makes it perfect for beginners and tech enthusiasts.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mai S.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Aug 2024
Excels in organization and documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence supports the creation of a knowledge base from scratch. It helps not to lose the efforts of teams in previous projects, documenting them and adding them to the knowledge base to enable us to benefit from them and build on them again.
What is your favorite aspect of this product?
I love the idea of easy collaboration that Confluence adopts, it simplifies the preparation of documents for any project. With Confluence, there is an ideal text editor and many templates that make team documents unified and error-free, organized and easy to document. I like the ability to access or share documents with additional teams. I liked the ease of creating advanced panels that enable us to display all the details and support them with charts, and benefit from automation to update them automatically.
What do you dislike most about this product?
The negatives of Confluence are negligible, the interface is organized, easy to use, and searching to access any information is done quickly through many options.
What recommendations would you give to someone considering this product?
Confluence is an essential tool for anyone who wants to ensure the continuity of knowledge documentation and maintain the smoothness of its dissemination and access within their team or organization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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