Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.2 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Confluence won the following awards in the Task Management category

Filter By

Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

91 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
1% Neutral
99% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Respectful

Feature Ratings

Average 88

Task Reporting

91

List Tasks

90

Task Assignment

90

Add Attachments

89

Add Notes

88

Task Status

88

Task Categorization

88

Task Prioritization

88

Dependencies

87

Notifications

87

Due Dates

87

Vendor Capability Ratings

Average 88

Business Value Created

91

Quality of Features

91

Ease of Implementation

90

Breadth of Features

90

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

88

Ease of IT Administration

88

Ease of Customization

87

Ease of Data Integration

86

Availability and Quality of Training

85

Vendor Support

84

Confluence Reviews

Iana K.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Nice product

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence is great tool to use, very collaborative, easy to use

What is your favorite aspect of this product?

very collaborative, easy to use

What do you dislike most about this product?

no easy ability to send the pictures

What recommendations would you give to someone considering this product?

but it for your IT needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manikanta R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Confluence: A Collaborative Powerhouse for Teams

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

Confluence is its robust collaboration features. The ability for teams to work together seamlessly in real-time, comment on pages, assign tasks, and create shared documentation fosters a highly collaborative environment. This aspect not only enhances teamwork but also improves communication and productivity within organizations.

What do you dislike most about this product?

Confluence offers extensive customization options, configuring advanced settings and permissions can be complex and require technical expertise. However, these challenges can often be overcome with training and support resources provided by Atlassian.

What recommendations would you give to someone considering this product?

When considering Confluence, define collaboration objectives and start with a small-scale trial. Invest in user training to ensure effective utilization. Customize cautiously to avoid complexity, and leverage integrations with other tools for enhanced productivity. Encourage team adoption through promotion and feedback channels. Lastly, allocate time for regular maintenance tasks to keep Confluence optimized and aligned with evolving business needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Siddham S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Great Product & Easy to Use.

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Usability and security features.

What is your favorite aspect of this product?

Cataloging and Access Control

What do you dislike most about this product?

Not Applicable

What recommendations would you give to someone considering this product?

Best Product in this category.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Confluence Comparisons