What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceConfluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Confluence.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 97%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Due Dates
Add Notes
Task Categorization
Task Reporting
Calendar View
Add Attachments
Notifications
Task Prioritization
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
Arthur V.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2024
Fantastic product
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence's interface makes it easy for teams to collaborate and share information. Centralized knowledge sharing: Confluence can help teams manage and organize information across projects.
What is your favorite aspect of this product?
Confluence software are generally positive, noting its features for collaboration, knowledge sharing, and project management:
What recommendations would you give to someone considering this product?
Confluence allows for real-time editing and inline commenting. History comparison view, confluence's history comparison view can help users track changes and who made them.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Vivek k.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
ideal for documentation and collaboration.
Likeliness to Recommend
What differentiates Confluence from other similar products?
confluence organizes cross-team documentation well.
What is your favorite aspect of this product?
centralized project papers make it easier for people to work together and keep track of documents. real-time editing and interaction with jira make work easier.
What do you dislike most about this product?
larger documents with many photos and links delay performance, making sophisticated project management difficult.
What recommendations would you give to someone considering this product?
ideal for atlassian jira-using documentation and project tracking teams.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Deepti Y.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Totally Satisfying and easy to use
Likeliness to Recommend
What differentiates Confluence from other similar products?
It is easy to use its mobile accessibility is too useful which help in maintaining all task aligned easily.
What is your favorite aspect of this product?
Its mobile accessibility feature
What do you dislike most about this product?
Costing Part
What recommendations would you give to someone considering this product?
Its Centralized repository feature make it very unique and with it task management made too easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
