Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.3 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Task Management category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

99 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 89

List Tasks

91

Task Assignment

91

Task Reporting

90

Add Notes

89

Add Attachments

89

Due Dates

89

Task Status

89

Notifications

89

Task Categorization

89

Task Prioritization

88

Calendar View

88

Vendor Capability Ratings

Average 88

Business Value Created

92

Quality of Features

91

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Ease of Implementation

89

Ease of IT Administration

88

Usability and Intuitiveness

88

Ease of Customization

88

Ease of Data Integration

86

Availability and Quality of Training

86

Vendor Support

84

Confluence Reviews

Victor L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Amazing product

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Confluence is more interactive compared to other products

What is your favorite aspect of this product?

The documentation are organized ease to access.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

I highly recommend Confluence for it's successful performance and user friendly interface, which makes it perfect for beginners and tech enthusiasts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mai S.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Excels in organization and documentation

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence supports the creation of a knowledge base from scratch. It helps not to lose the efforts of teams in previous projects, documenting them and adding them to the knowledge base to enable us to benefit from them and build on them again.

What is your favorite aspect of this product?

I love the idea of ​​​​easy collaboration that Confluence adopts, it simplifies the preparation of documents for any project. With Confluence, there is an ideal text editor and many templates that make team documents unified and error-free, organized and easy to document. I like the ability to access or share documents with additional teams. I liked the ease of creating advanced panels that enable us to display all the details and support them with charts, and benefit from automation to update them automatically.

What do you dislike most about this product?

The negatives of Confluence are negligible, the interface is organized, easy to use, and searching to access any information is done quickly through many options.

What recommendations would you give to someone considering this product?

Confluence is an essential tool for anyone who wants to ensure the continuity of knowledge documentation and maintain the smoothness of its dissemination and access within their team or organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ahikam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

One easily accessible source of knowledge

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence simplifies quick browsing of important pages and efficient sorting of information. It excels at creating a clear path for knowledge sharing between team members. I love the fact that it fosters collaboration, creates versatile tracking methods, and always has open channels for feedback, which helps manage our knowledge base and create and document reports.

What is your favorite aspect of this product?

The best thing about Confluence is the card system, where any member can create a card with tasks and send it to members to ensure it is updated and documented as required. I love the tagging and commenting features, which enhance our understanding of the content within each card. I also like the ease of creating forms and reports, and the ease of sharing them and documenting comments on them.

What do you dislike most about this product?

There are no downsides to Confluence, it's easy to learn and surprisingly useful.

What recommendations would you give to someone considering this product?

I recommend Confluence as it greatly improves the knowledge base and delivers impressive results to any team that takes advantage of its features as required.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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