What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 97%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Due Dates
Task Status
Task Reporting
Add Notes
Add Attachments
Notifications
Task Categorization
Calendar View
Task Prioritization
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Stephan K.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Apr 2021
excellent product, very complete set of features
Likeliness to Recommend
What differentiates Confluence from other similar products?
marketleader in this category
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
nothing at all
What recommendations would you give to someone considering this product?
definitely try it out
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Helps Innovate
Please tell us why you think this review should be flagged.
Emily M.
- Role: Operations
- Industry: Finance
- Involvement: Initial Implementation
Submitted Mar 2021
Create, execute and manage projects in an easy way
Likeliness to Recommend
What differentiates Confluence from other similar products?
The markup language is awesome as well as the ability to revert/change any edit history. I like the fact that you can also see who is editing the page or if multiple people are on it. Having my own "space" is great as well, keeps a lot of documentation or notes in one place.
What is your favorite aspect of this product?
It has a function that is responsible for customizing applications that help create, manage and execute projects in an easy and intuitive way to give you a constant follow-up without any problems
What do you dislike most about this product?
There is only one function that I consider that Confluence should improve is the localization and export of some files that are synchronized with the integrations that this contains
What recommendations would you give to someone considering this product?
I recommend the use of Confluence to achieve both a storage of data and a monitoring and management of those activities that are performed
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Debbie C.
- Role: Consultant
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jun 2020
It's extremely user-friendly.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Everything on the page is easy to read. The layout is amazing.
What is your favorite aspect of this product?
I love that it allows everyone in an organization to add their input on the pages on Confluence.
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
It's fantastic as it allows anyone to add information to the page.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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