Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.3 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Task Management category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

99 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 89

List Tasks

91

Task Assignment

91

Task Reporting

90

Add Notes

89

Add Attachments

89

Due Dates

89

Task Status

89

Notifications

89

Task Categorization

89

Task Prioritization

88

Calendar View

88

Vendor Capability Ratings

Average 88

Business Value Created

92

Quality of Features

91

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Ease of Implementation

89

Ease of IT Administration

88

Usability and Intuitiveness

88

Ease of Customization

88

Ease of Data Integration

86

Availability and Quality of Training

86

Vendor Support

84

Confluence Reviews

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2021

How we made our product? Answer is Confluence

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Saves Time
  • Friendly Negotiation
  • Security Protects

Parul B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Extensive Features For Team Collaboration

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

Confluence is an excellent platform for team to collaborate and manage their documentation, projects, resources, timelines, reporting etc. It is feature rich and provides almost every feature that is required to manage things at an ease. It can act as a central repository for the teams and help avoid extensive documents to be electronically transferred over the mails causing unnecessary overhead. Instead one may upload the documents on confluence and share the access rights to the intended people thus achieving the required security.

What is your favorite aspect of this product?

Integration with popular software life cycle management platforms like JIRA and Rally has indeed helped users to link user stories to heavily sized documents on confluence at ease. A good level of traceability is achieved helping users to refer the right documentation for a respective requirement captured on JIRA/rally etc.

What do you dislike most about this product?

Sometimes, the search feature loads un-necessary results in the result set, thus causing an extra effort to be spent in order to find the documentation the user is looking for.

What recommendations would you give to someone considering this product?

On and all, Confluence is an excellent platform for the teams to collaborate and helps them to drive the project delivery relatively smoother. There are some wonderful features from reporting standpoint which helps teams to reflect the work down in the best possible way for management to understand and drive value out of it. For any organization, this should be a considerably good pick.

Pros

  • Unique Features
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Sunil B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Perfect product for saving and uploading documents

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

It can convert any external documents into a confluence page is one of the key ability it has to offer.

What is your favorite aspect of this product?

- I can document anything and share with any person in the organization . - Publish functionality is one the best thing I like it - Different kinds of code snippets, info panel , quote, decision , file and images , emojis , warning panel , success panels , erro panels , note panel , info panel , tables we can inserts - Ability to put restrictions

What do you dislike most about this product?

Nothing much I don't like about it

What recommendations would you give to someone considering this product?

If you wish to document project related information and attach different kinds of files then this is the best product to have . This is the safest product for managing documents and sharing no matter what is the size of the company

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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