What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
1
Since last award
99 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Reporting
List Tasks
Dependencies
Add Attachments
Task Assignment
Task Prioritization
Add Notes
Task Status
Notifications
Task Categorization
Due Dates
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Debbie C.
- Role: Consultant
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jun 2020
It's extremely user-friendly.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Everything on the page is easy to read. The layout is amazing.
What is your favorite aspect of this product?
I love that it allows everyone in an organization to add their input on the pages on Confluence.
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
It's fantastic as it allows anyone to add information to the page.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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