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Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.3 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Task Management category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

99 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 89

List Tasks

91

Task Assignment

91

Task Reporting

90

Add Notes

89

Add Attachments

89

Due Dates

89

Task Status

89

Notifications

89

Task Categorization

89

Task Prioritization

88

Calendar View

88

Vendor Capability Ratings

Average 88

Business Value Created

92

Quality of Features

91

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Ease of Implementation

89

Ease of IT Administration

88

Usability and Intuitiveness

88

Ease of Customization

88

Ease of Data Integration

86

Availability and Quality of Training

86

Vendor Support

84

Confluence Reviews

shaik a.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Excellent process management tool

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Easy to organize things here No need to use multiple MS products for documentation Also there is an option to create hierarchy to create details of the project

What is your favorite aspect of this product?

Drag and drop Easy to edit documents who has admin rights

What do you dislike most about this product?

If multiple users working on same page then there are conflicts happening. It is a huge frustration. Even when multiple users tries to merge their work even there creates lots of problem

What recommendations would you give to someone considering this product?

To manage our business and product documents it is the best tool Integration with Jira and Bigbucket is easy

Pros

  • Transparent
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Simone F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Really love this product!

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

I love that you can build custom pages and reports to meet your needs. Unique templates make standardization easy. The various macros are very interesting and I'm always learning

What is your favorite aspect of this product?

The level of control the end user has. Permissions, structure, look and feel without being dependant on admin support. I can research how to do anything

What do you dislike most about this product?

The site is not very responsive when switching to phone. Also limited functionality Export functionality is also limited. No excel export and no way to define the page setup of an export

What recommendations would you give to someone considering this product?

Confluence is the artifact and collaboration back bone of a business. From admin like finance departments to document wiki or document approvals. It's great

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amilker C.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Simples e funcional!

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

É o único produto do mercado bem completo e com diversas integrações nativas.

What is your favorite aspect of this product?

A aplicação é bem leve e a usabilidade é muito simples e intuitiva

What do you dislike most about this product?

O trabalho colaborativo online é ruim e a pesquisa não apresenta os resultados corretos.

What recommendations would you give to someone considering this product?

Aconselho avaliar a suíte completa também para deixar tudo na mesma página

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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