Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.2 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Confluence won the following awards in the Task Management category

Filter By

Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
1% Neutral
99% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Respectful

Feature Ratings

Average 88

Task Reporting

91

List Tasks

90

Task Assignment

90

Add Attachments

89

Add Notes

88

Dependencies

88

Task Status

88

Notifications

88

Task Categorization

88

Task Prioritization

87

Due Dates

87

Vendor Capability Ratings

Average 88

Business Value Created

91

Quality of Features

90

Ease of Implementation

90

Breadth of Features

90

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

88

Ease of IT Administration

87

Ease of Customization

87

Ease of Data Integration

86

Availability and Quality of Training

85

Vendor Support

84

Confluence Reviews

Amilker C.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Simples e funcional!

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

É o único produto do mercado bem completo e com diversas integrações nativas.

What is your favorite aspect of this product?

A aplicação é bem leve e a usabilidade é muito simples e intuitiva

What do you dislike most about this product?

O trabalho colaborativo online é ruim e a pesquisa não apresenta os resultados corretos.

What recommendations would you give to someone considering this product?

Aconselho avaliar a suíte completa também para deixar tudo na mesma página

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2021

How we made our product? Answer is Confluence

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Saves Time
  • Friendly Negotiation
  • Security Protects

Parul B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Extensive Features For Team Collaboration

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

Confluence is an excellent platform for team to collaborate and manage their documentation, projects, resources, timelines, reporting etc. It is feature rich and provides almost every feature that is required to manage things at an ease. It can act as a central repository for the teams and help avoid extensive documents to be electronically transferred over the mails causing unnecessary overhead. Instead one may upload the documents on confluence and share the access rights to the intended people thus achieving the required security.

What is your favorite aspect of this product?

Integration with popular software life cycle management platforms like JIRA and Rally has indeed helped users to link user stories to heavily sized documents on confluence at ease. A good level of traceability is achieved helping users to refer the right documentation for a respective requirement captured on JIRA/rally etc.

What do you dislike most about this product?

Sometimes, the search feature loads un-necessary results in the result set, thus causing an extra effort to be spent in order to find the documentation the user is looking for.

What recommendations would you give to someone considering this product?

On and all, Confluence is an excellent platform for the teams to collaborate and helps them to drive the project delivery relatively smoother. There are some wonderful features from reporting standpoint which helps teams to reflect the work down in the best possible way for management to understand and drive value out of it. For any organization, this should be a considerably good pick.

Pros

  • Unique Features
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Most Popular Confluence Comparisons