Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.2 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Confluence won the following awards in the Task Management category

Filter By

Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
1% Neutral
99% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Respectful

Feature Ratings

Average 88

Task Reporting

91

List Tasks

90

Task Assignment

90

Add Attachments

89

Add Notes

88

Dependencies

88

Task Status

88

Notifications

88

Task Categorization

88

Task Prioritization

87

Due Dates

87

Vendor Capability Ratings

Average 88

Business Value Created

91

Quality of Features

90

Ease of Implementation

90

Breadth of Features

90

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

88

Ease of IT Administration

87

Ease of Customization

87

Ease of Data Integration

86

Availability and Quality of Training

85

Vendor Support

84

Confluence Reviews

Victor L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Amazing product

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Confluence is more interactive compared to other products

What is your favorite aspect of this product?

The documentation are organized ease to access.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

I highly recommend Confluence for it's successful performance and user friendly interface, which makes it perfect for beginners and tech enthusiasts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mai S.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Excels in organization and documentation

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence supports the creation of a knowledge base from scratch. It helps not to lose the efforts of teams in previous projects, documenting them and adding them to the knowledge base to enable us to benefit from them and build on them again.

What is your favorite aspect of this product?

I love the idea of ​​​​easy collaboration that Confluence adopts, it simplifies the preparation of documents for any project. With Confluence, there is an ideal text editor and many templates that make team documents unified and error-free, organized and easy to document. I like the ability to access or share documents with additional teams. I liked the ease of creating advanced panels that enable us to display all the details and support them with charts, and benefit from automation to update them automatically.

What do you dislike most about this product?

The negatives of Confluence are negligible, the interface is organized, easy to use, and searching to access any information is done quickly through many options.

What recommendations would you give to someone considering this product?

Confluence is an essential tool for anyone who wants to ensure the continuity of knowledge documentation and maintain the smoothness of its dissemination and access within their team or organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ahikam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

One easily accessible source of knowledge

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence simplifies quick browsing of important pages and efficient sorting of information. It excels at creating a clear path for knowledge sharing between team members. I love the fact that it fosters collaboration, creates versatile tracking methods, and always has open channels for feedback, which helps manage our knowledge base and create and document reports.

What is your favorite aspect of this product?

The best thing about Confluence is the card system, where any member can create a card with tasks and send it to members to ensure it is updated and documented as required. I love the tagging and commenting features, which enhance our understanding of the content within each card. I also like the ease of creating forms and reports, and the ease of sharing them and documenting comments on them.

What do you dislike most about this product?

There are no downsides to Confluence, it's easy to learn and surprisingly useful.

What recommendations would you give to someone considering this product?

I recommend Confluence as it greatly improves the knowledge base and delivers impressive results to any team that takes advantage of its features as required.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Confluence Comparisons