Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.2 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Confluence won the following awards in the Task Management category

Filter By

Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

91 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
1% Neutral
99% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Respectful

Feature Ratings

Average 88

Task Reporting

91

List Tasks

90

Task Assignment

90

Add Attachments

89

Add Notes

88

Task Status

88

Task Categorization

88

Task Prioritization

88

Dependencies

87

Notifications

87

Due Dates

87

Vendor Capability Ratings

Average 88

Business Value Created

91

Quality of Features

91

Ease of Implementation

90

Breadth of Features

90

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

88

Ease of IT Administration

88

Ease of Customization

87

Ease of Data Integration

86

Availability and Quality of Training

85

Vendor Support

84

Confluence Reviews

Megan C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Creation, organization, and discussion of work

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Confluence provides it simple to organize and locate the knowledge you want. Put relevant pages in a separate folder for your business, your company, or cross-functional initiatives. A place in Confluence may be made open to just yourself or the entire organization, depending on privileges. Page forests, which establish a shows that majority of pages inside a space, emphasize subjects on parental pages and assist in navigation

What is your favorite aspect of this product?

Confluence is a collaborative workplace where you can develop and manage all of your tasks. Confluence, unlike word and document solutions, is cooperative, allowing your organization to accomplish their finest work collaboratively. From technological team members and project administration to advertising, human resources, and financial, the more individuals who utilize it, the more advantage organizations get.

What do you dislike most about this product?

I sometimes struggle with configuring several of the tables because it is annoying when something doesn't do what users want anyway and it takes a long time to rectify the problem. Scanning was severely hampered, and there was no way to link paperwork. Permits were also poorly managed. Over the previous six months, performance has deteriorated and is currently quite sluggish. The whole configuration management is indeed perplexing.

What recommendations would you give to someone considering this product?

It goes without saying that Confluence integrates well with Atlassian products. Its pages are ideal for displaying Jira Applications tickets or Trello boards and communities. Inserting Test scripts on any Confluence articles is as simply copying and pasting, or correct on bold letters to generate new individual tickets from existing page. If you use Trello, you could make changes to your boards directly from Confluence webpages.

Pros

  • Unique Features
  • Caring
  • Respectful
  • Over Delivered

Kalyan N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Best project and product management software

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Best part of confluence is it end to end project management software. We can create stories Assign tasks Calendar view Progress chart Document management Sharing documents Audit track

What is your favorite aspect of this product?

Documents management Audit track of the tasks and other activities we perform Task assignment

What do you dislike most about this product?

Nothing to say Dislike, it's about improving areas are User interface It's expensive Should have more tutorials online

What recommendations would you give to someone considering this product?

I strongly recommend who wants use end to end of their projects with good support, this is the best software

Pros

  • Client's Interest First
  • Over Delivered
  • Appreciates Incumbent Status
  • Helps Innovate
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Best Dynamic space to organise all your work in

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Confluence Comparisons