What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Reporting
List Tasks
Task Assignment
Add Attachments
Add Notes
Dependencies
Task Status
Notifications
Task Categorization
Task Prioritization
Due Dates
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Ramsay L.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2022
The most complete and efficient query base!
Likeliness to Recommend
What differentiates Confluence from other similar products?
One of the uses that this tool has had within my organization is as a base for internal and external consultation and has been very useful in providing quick solutions to problems and incidents that arise with the products and services we offer. The flow of information has been another factor greatly improved with the acquisition of this tool; it is a great ally to store, refresh, and consult the documentation of the organization's projects, products, and services.
What is your favorite aspect of this product?
I love the way I can collaborate with my colleagues through Confluence and how the whole team can contribute and organize information within the environment; it serves to complement each other. Its storage capacity and access to accumulated knowledge make it comparable to wiki tools; it has a perfect knowledge base. Another thing I like about this tool's its ability to integrate with numerous external tools to extend its reach and functionality within the organization.
What do you dislike most about this product?
The only thing this tool has against it is its limitations when integrating with third-party tools; other than that, I can't find anything I don't like about Confluence.
What recommendations would you give to someone considering this product?
Confluence is one of the best tools for managing and using information; it has an exemplary user interface, easy to understand and easy to use, and the incorporation of new personnel is fast. I recommend it because it is an excellent resource for any company.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Abhishek K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Nice Product
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is a part of Suite Atlassian
What is your favorite aspect of this product?
The amount and ease of management of documentation that can be stored
What do you dislike most about this product?
UI is sometimes confusing
What recommendations would you give to someone considering this product?
Buy only with suite atlassian
Pros
- Reliable
- Enables Productivity
- Unique Features
- Security Protects
Please tell us why you think this review should be flagged.
Iaroslav C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Great for collaboration and information sharing
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence, as I think, shouldn't be mentioned without its belonging to Atlassian infrastructure, and if only you use Jira, then you definitely need a workspace to create technical task and collect all the artifacts. And Confluence deals with it greatly
What is your favorite aspect of this product?
Huge amount of macros that can be integrated with Confluence, from official to custom / open-source. You can transform usual and bleak blank text document into really powerful workspace regarding almost everything: from current task progress to data from many additional sources.
What do you dislike most about this product?
Sometimes designing a document (its layout) is not such simple as in basic MS Word / Google Docs
What recommendations would you give to someone considering this product?
Should work together with Jira and probably Trello. Atlassian products one by one is not such good as in synergy with others among its brand infrastructure
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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