What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Reporting
List Tasks
Task Assignment
Add Attachments
Add Notes
Dependencies
Task Status
Notifications
Task Categorization
Task Prioritization
Due Dates
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Isabella H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2022
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ivan C.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted May 2022
The go-to Knowledge Management Platform
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is a perfect tool for Knowledge Management and Document Management, they are well integrated with JIRA on task management which allows documentation seamlessly.
What is your favorite aspect of this product?
Seamless integration with JIRA, faster document development.
What do you dislike most about this product?
The mobile version of Confluence is not that friendly, would hope to see that get improved over time.
What recommendations would you give to someone considering this product?
If you are considering adopting Confluence for Knowledge Management, and have JIRA in place currently, this product will make your life a whole lot easier. Confluence has a rather short coming on its mobile version so if that is something you are heavily evaluating, please see if Mobile version is much needed.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Airton O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Content and workflow management.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Teams can collaborate on projects, set deadlines, and track each other using Confluence. Search engines, page archiving, and hierarchical page trees are simplified. To make the information more alive, you can use themes and personalize them with your own touches, such as GIFs, photos and videos. With popular programs and platforms like Jira, Team Calendars, and Trello, you can power Pages.
What is your favorite aspect of this product?
I like Confluence has great capabilities to: Deploy on-premises and in the cloud. Employees can write content, meeting notes, product specifications, and research reports using the editing tool. Allows you to go to documents and comment on them. In one place, you can publish, organize and access company information. Content editing options are available. Images and videos can be added to documents, text can be organized in blocks or tables, and critical comments can be highlighted.
What do you dislike most about this product?
Confluence is expensive for small businesses.
What recommendations would you give to someone considering this product?
For the following, I recommend Confluence: To create pages, collaborate with team members, and keep track of all your tasks in one place. You can create a knowledge base and use it to provide customers with quick answers and automate the processes behind all project plans.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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