What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Reporting
List Tasks
Task Assignment
Add Attachments
Add Notes
Task Status
Task Categorization
Task Prioritization
Dependencies
Notifications
Due Dates
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Tori A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
I would always choose Confluence again!
Likeliness to Recommend
What differentiates Confluence from other similar products?
We are currently using it to store and share our project documents with our colleagues and superiors and it has been of great benefit due to a vast improvement in our workflow, information distribution, communication and internal collaboration. It's nice to have such an extraordinarily amazing resource as Atlassian Confluence.
What is your favorite aspect of this product?
I like Confluence for its ease of use, user interface simplicity and other operational features that allow for more organized and efficient management of documents within a single space; which has helped promote collaboration and improve information flows exponentially. Atlassian Confluence has a good support staff and the cost of this product does not escape our budget at all.
What do you dislike most about this product?
It is not the most intuitive or user-friendly software, but with practice you will overcome the learning curve and take advantage of its many benefits.
What recommendations would you give to someone considering this product?
Atlassian Confluence is here to stay because of its ease of use and the practical way it connects teams and improves the flow of information and documents. We can take great advantage of its ability to manage documents, make information flow better and keep teams connected to ensure high productivity and good results. I would highly recommend this software.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Nachiket P.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2022
The Best Team Workspace for a Product Firm
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence differentiates itself from the rest of the products similar to it by providing unique features like Presentation mode for its templates (which themselves are sourced from best-in-class Product firms).
What is your favorite aspect of this product?
Confluence hosts a whole lot of great features, such as Spaces, Access management, document upload, and on-platform editing among others. But. the feature I like the most is the Templates. Our Product team at ZS uses readily available templates of Creative Brief, Product Requirements, and Product Roadmap for goal planning, requirement gathering & requirement documentation, and roadmap planning respectively. The best thing is we replicate these templates as-is for all the products in our product portfolio and this helps maintain the standardization of the documents.
What do you dislike most about this product?
There is nothing that I dislike about Confluence. The only thing which I would suggest is that Confluence pages are cluttered with information, providing too many things for the user to explore on the first try, which becomes intimidating. Maybe the Overview page of a Space could be simplified further and a help guide link could be provided to understand the host of features provided in detail.
What recommendations would you give to someone considering this product?
I would recommend every team working on building Products use Confluence for team management and knowledge sharing. It has all the things that a team needs - starting from something as simple as a place to capture meeting notes to something as important as a template to prepare a detailed roadmap of the product involving goals and budget constraints among others. It will help increase transparency and increase team efficiency by at least 50%.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Sumit K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jul 2022
Great Features to Use
Likeliness to Recommend
What differentiates Confluence from other similar products?
It had great UI design for beginners to use and easy to understand the features. Great to Collab with colleagues and disuses about the further plan of the project and update it among the colleagues and client
What is your favorite aspect of this product?
It had amazing Collab feature and a great workspace to plan and discuss with the client and colleague about the upcoming project.
What do you dislike most about this product?
We faces some lag issues while working on it and it should be updated. We have being using for a long time and now we are facing these issues
What recommendations would you give to someone considering this product?
Highly recommend to organisation to implement it with employees and can be used as great platform for discussion.
Pros
- Helps Innovate
- Reliable
- Altruistic
- Continually Improving Product
Cons
- Less Transparent
- Less Productive
- Under Delivered
Please tell us why you think this review should be flagged.
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