Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.3 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Confluence won the following awards in the Task Management category

Filter By

Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

99 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 89

List Tasks

91

Task Assignment

91

Task Reporting

90

Add Notes

89

Add Attachments

89

Due Dates

89

Task Status

89

Notifications

89

Task Categorization

89

Task Prioritization

88

Calendar View

88

Vendor Capability Ratings

Average 88

Business Value Created

92

Quality of Features

91

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Ease of Implementation

89

Ease of IT Administration

88

Usability and Intuitiveness

88

Ease of Customization

88

Ease of Data Integration

86

Availability and Quality of Training

86

Vendor Support

84

Confluence Reviews

Ankit M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic product to use for documentation

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Confluence has many features and it is great for documentation, adding tables

What is your favorite aspect of this product?

Adding tables and documentation

What do you dislike most about this product?

It is a great product

What recommendations would you give to someone considering this product?

Yes, it is a very good product for any organization for documenting anything

Pros

  • Saves Time
  • Client Friendly Policies
  • Transparent
  • Friendly Negotiation

Amit M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use and good for documentation

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

It is very easy to use and so many features to use for documentation

What is your favorite aspect of this product?

Documenting anything and table views

What do you dislike most about this product?

Nothing i can think of

What recommendations would you give to someone considering this product?

Yes, it is a great product to use for documentations

Pros

  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Mitchelle G.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

It enhances teamwork participation.

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

It offers a free version in which allows you to create unlimited number of pages, spaces and files. It also has an intuitive user interface.

What is your favorite aspect of this product?

It has more than 70 templates that are organized according to team roles. Its ensures security of our data since it encrypts data both in transit and at rest. It easily integrates with other software, such as Google Docs, Dropbox and Trello.

What do you dislike most about this product?

Unless we integrate it with other apps like slack, our team cannot chat in real-time.

What recommendations would you give to someone considering this product?

They should give it a try. It has helped us in project management since every employee can contribute their ideas, which help us in better decision making.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular Confluence Comparisons