Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.2 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Task Management category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
1% Neutral
99% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Respectful

Feature Ratings

Average 88

Task Reporting

91

List Tasks

90

Task Assignment

90

Add Attachments

89

Add Notes

88

Dependencies

88

Task Status

88

Notifications

88

Task Categorization

88

Task Prioritization

87

Due Dates

87

Vendor Capability Ratings

Average 88

Business Value Created

91

Quality of Features

90

Ease of Implementation

90

Breadth of Features

90

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

88

Ease of IT Administration

87

Ease of Customization

87

Ease of Data Integration

86

Availability and Quality of Training

85

Vendor Support

84

Confluence Reviews

Imran Noon D.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic and Incredible Product, Super Happy

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

It is easier to get started with as compared to share point, and user interface is more friendly

What is your favorite aspect of this product?

The intuitiveness of the interface, easy organization of content makes navigation super easy.

What do you dislike most about this product?

I don't think so if I dislike anything, this is one of my favorite tool so far.

What recommendations would you give to someone considering this product?

If you are a small and medium-scale enterprise and really want to avoid the hassle of onboarding and training, confluence is your tool. It eliminates all complexities as compared to other tools available in the Market.

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Hüseyin D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best documentation tool

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence's biggest difference is fully integrated with Jira.

What is your favorite aspect of this product?

It is working great with Jira because of to be an Atlassian product.

What do you dislike most about this product?

Pricing is high than other competitors.

What recommendations would you give to someone considering this product?

If you have Atlassian products and want to use documentation tool, Confluence is the best option.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Daniel K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Collaborative document repository

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

With Confluence can manage all research documentation, designs, page updates, development updates, developed code histories, quarterly plans and multiple transfer records, Its interface offers the option to automatically select the content of the title, standard headers in the paragraph options.

What is your favorite aspect of this product?

Allows us to Create procedures to save people time in valuable business processes, Document vital systems and processes, Share documents and data with your team, Integrate with other collaboration tools.

What do you dislike most about this product?

We need the Ability to create project boards

What recommendations would you give to someone considering this product?

Is ideal for sharing knowledge about specific processes for new employees and colleagues within the same department

Pros

  • Trustworthy
  • Client Friendly Policies
  • Altruistic
  • Helps Innovate

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