What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
1
Since last award
99 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
List Tasks
Task Assignment
Task Reporting
Add Notes
Add Attachments
Due Dates
Task Status
Notifications
Task Categorization
Task Prioritization
Calendar View
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
SUMIT B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Collaboration and Document Management Tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is a collaboration and document management tool designed for teams, offering features like real-time editing, version control, and integration with various other software.
What is your favorite aspect of this product?
It have Customizable templates.
What do you dislike most about this product?
Pricing is for small teams.
What recommendations would you give to someone considering this product?
Best suited for larger teams or organizations needing robust documentation and collaboration capabilities.
Pros
- Performance Enhancing
- Effective Service
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
William B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Fantastic tool for projects
Likeliness to Recommend
What differentiates Confluence from other similar products?
My experience with Confluence has been really good and I think that when it comes to finding a tool for all your projects, this is the way to go, it’s great for organizing your information and sharing things with your teammates in an instant, and when it comes to the integration of it with other Atlassian products, it becomes a powerful tool that doesn’t compare to any other in terms of data transfer and synchronization. The use of Confluence in our business has also greatly improved our workflow since it has a home page and a company hub where we can see all relevant news.
What is your favorite aspect of this product?
My favorite thing about Confluence is the fact that the interface has everything my team and I need for streamlining our project management. Features that are included like the whiteboards really help when it comes to collaborating and creating new ideas for next projects, and it’s a good ally when we need to extract data from other tools because the integration is easy and we can continue to generate new ideas quickly. This tool allows us to create as many projects as we want, which is one of my favorite aspects too, because we are never worried about running out of tools to work on what we need to do.
What do you dislike most about this product?
I don’t like that, at the beginning, the platform seems too overwhelming, and as a new user, it was really difficult to find myself using it daily because I didn’t understand or couldn’t locate a lot of the key features that are used for project management. There are a lot of things happening in the same place, as well as too many customization features, that you can get lost in it. I also don’t like that sometimes the program slows down all of a sudden and working on it becomes difficult too, because it’ll take longer amounts of time to load the necessary information.
What recommendations would you give to someone considering this product?
My recommendation for people looking to use this product is to really deep dive into the documentation and be patient when trying to learn every feature, it can take a lot of time to really see results in your usage of the application but I would consider it totally worth it for the amount of benefits that it gives you. I would also recommend it to businesses who work as teams and really need a space that can act as a centralized database..
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Danilo F.
- Role: C-Level
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Nov 2024
Efficiently schedule your tasks and never lose tra
Likeliness to Recommend
What differentiates Confluence from other similar products?
Market compatibility, being a marketing differentiator, as many companies adopt Jira as an essential tool in AGIL methodologies
What is your favorite aspect of this product?
Compatibility and ease of use, general organization as well
What do you dislike most about this product?
Maybe the mobile version isn't as good as the desktop one, but nothing that disappoints in general
What recommendations would you give to someone considering this product?
It is an excellent tool, especially when it comes to AGIL methodologies
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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