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Accelo Logo
Accelo

Accelo

Composite Score
8.2 /10
CX Score
8.6 /10
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In Partnership With SelectHub

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What is Accelo?

Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and

Company Details

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Awards & Recognition

Accelo won the following awards in the Project Management - Midmarket category

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Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

4% Negative
2% Neutral
94% Positive

Pros

  • Efficient Service
  • Caring
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

89

Workflow Management

88

Calendar Integration

86

Project Invoicing and Accounting Integration

85

Planning and Scheduling

85

Email Synchronization & Tracking

85

Retainer Management

84

Quote to Project Conversion

84

Resource Management

83

Budget Management

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 84

Quality of Features

88

Ease of Implementation

88

Business Value Created

87

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Availability and Quality of Training

83

Ease of IT Administration

82

Vendor Support

81

Ease of Customization

81

Usability and Intuitiveness

81

Accelo Reviews

Rassan H.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Accelo is one of the best"

Likeliness to Recommend

8 /10

What differentiates Accelo from other similar products?

Accelo is better than other software because it has better functionality, cost, customer reviews, user interface, team acceptance, integrations with other software, automation and was the PERFECT FIT for our business

What is your favorite aspect of this product?

The best detail is being able to connect email chains to the appropriate customer or project. Our previous program required us to copy and pray we didn't make a mistake while copying task lists, which was time-consuming and error-prone.

What do you dislike most about this product?

To have a good overview of the billing dashboard, you presently have to rely on the usage of filters, which isn't enough. At a glance, I'd want to know whether an invoice has been delivered, received, and paid. The mobile app, on the other hand, is a far cry from the online version and is in desperate need of some care and affection.

What recommendations would you give to someone considering this product?

Make sure you know precisely what you want to do with this program before you begin using it. It's a little pricey up front, but if you play your cards correctly, you can receive a lot of support in setting up workflows and templates since your point of contact will develop them all and make tweaks for you! Also, pay attention to the conversations that take place over the phone. As long as you pay attention and do your "research," implementing backend adjustments will be lot easier for you.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Alex R.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It provides you with all services under one roof!

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

Accelo comes with all basic and most advanced features on the platform that is helpful in the planning, processing, and execution of the work on time and with the best means possible. You can have this one by your side and all your worries will be far away.

What is your favorite aspect of this product?

Accelo is one of those platforms that provides you with all services under one roof. You can excel in project management, which is your goal, and you can enjoy the benefits of having a CRM, and do monthly or weekly billing, the integration is great and there are not any missing features required to manage a project. Not a one that I know.

What do you dislike most about this product?

Although there is nothing much to worry about, however, many people find it overwhelming due to the many features available on the task. It takes some time for them to get adjusted and be comfortable with the platform. This is not an issue for many but it is still a point of concern.

What recommendations would you give to someone considering this product?

From features to pricing plans, everything has been made for the ease of people. It is simple and features enriched. You can have the best experience in project management alongside other desired processes. The simplicity makes it unique, the job is done on time and there are not many issues to face or worry about.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Philomena O. A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great features

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

It’s functionality

What is your favorite aspect of this product?

It’s does the work for you

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

It’s performance enhancing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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