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Accelo Logo
Accelo

Accelo

Composite Score
8.2 /10
CX Score
8.4 /10
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Category
Accelo
8.2 /10

What is Accelo?

Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and

Company Details

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Awards & Recognition

Accelo won the following awards in the Project Portfolio Management - Midmarket category

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Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

4% Negative
4% Neutral
92% Positive

Pros

  • Reliable
  • Efficient Service
  • Unique Features
  • Caring

Feature Ratings

Average 89

Resource Planning

91

Project Portfolio Management

91

Analytics and Reporting

90

Timesheet Management

88

Lifecycle Management

87

Vendor Capability Ratings

Average 86

Breadth of Features

92

Business Value Created

90

Availability and Quality of Training

90

Product Strategy and Rate of Improvement

89

Ease of Data Integration

87

Quality of Features

87

Ease of Implementation

86

Ease of IT Administration

83

Ease of Customization

81

Usability and Intuitiveness

81

Vendor Support

80

Accelo Reviews

Francesco K.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

My Experience With Accelo

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

For handling Project and Portfolio management, Accelo is amazing.

What is your favorite aspect of this product?

I like that it isn't a complex business solution. Handles project management effortlessly. It's cost forgiving.

What do you dislike most about this product?

No serious flaws. Accelo has been great.

What recommendations would you give to someone considering this product?

For smooth portfolio management, I would recommend new users to try Accelo. Has great features and saves you money.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Boris O.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use but sometimes I need help to relocate.

Likeliness to Recommend

8 /10

What differentiates Accelo from other similar products?

I only use Accelo in the company I know that before they used Fortix and they said that It was so difficult to use.

What is your favorite aspect of this product?

I can find the tasks easily.

What do you dislike most about this product?

I can't relocate the tasks easily

What recommendations would you give to someone considering this product?

Accelo is a good product cause you can put all your projects with the opportunities that you think you have to win. It gives you an idea about your profit.

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Security Protects
  • Helps Innovate
  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Not very user-friendly.

Likeliness to Recommend

5 /10

Pros

  • Altruistic
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Wastes Time
  • Inhibits Innovation
  • Commodity Features

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