Accelo Logo
Accelo Logo
Accelo

Accelo

Composite Score
8.3 /10
CX Score
8.5 /10
Get Demo

In Partnership With SelectHub

Claim Software

What is Accelo?

Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Accelo won the following awards in the Professional Services Automation category

Filter By

Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Fair

Feature Ratings

Average 86

Security

93

Team Collaboration

91

Project Management

88

Time Management

88

Resource Management

88

Task Management and Workflow

88

Email Synchronization & Tracking

87

Reporting

86

Expense Detail Tracking

86

Billing

85

Knowledgebase

83

Vendor Capability Ratings

Average 85

Business Value Created

91

Quality of Features

91

Product Strategy and Rate of Improvement

89

Ease of Data Integration

89

Breadth of Features

88

Ease of Implementation

88

Availability and Quality of Training

87

Ease of IT Administration

80

Usability and Intuitiveness

80

Vendor Support

79

Ease of Customization

78

Accelo Reviews

Angela P.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent tool for daily use, makes the job easier

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

At Accelo, everything is in one central place and the transparency of communication makes it very easy for us. The integration with XERO is seamless and you can easily track your earnings from any account. We use this software on a daily basis because it offers great features that are convenient for us. This is primarily a feature in the company's platform for automating servers to run artificial intelligence-based development on a schedule. The system works only if we maintain the advantages of working in our environment and mention that we implement this application mainly for the management of projects that run on a large scale.

What is your favorite aspect of this product?

This app is the central location for CRM, project management, retainers, tasks, tickets and more. Accelo provides verification, management, consensus, forecasting, professional operational balance support, mobile customization and sectoralization integration management and contact training activities to help customers easily generate file exchanges. Each of them has been updated. -Optimized approach, reporting retention and generation configuration.

What do you dislike most about this product?

The user interface is a little antiquated, but the team is working on modernizing, and there have been regular upgrades and releases. The Accelo system does not take a significant quantity of financial information because it specifies an entrance path to a designated spam to assess in a combined statistical function, its routine data clarity, which tends to lose attributes of relevance conditioned by the business specification. Many of the functions performed by this application are unknown to all users that utilize its codes to specify actions to help network organization.

What recommendations would you give to someone considering this product?

It is quite beneficial to manage the complete organization from a single place. The Accelo system is highly recommended because it is a quality account management system based on productivity simplifications enhanced by economic resource activation commands, traceable database arrangements, intelligent monitoring of financial adjustments, qualified positioning of trading orders, cloud data network service stock management and probability management, this management network program is attributed with business trend optimization and pull force planning based on increases reported in verifiable fixed tabulations.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Francisco R.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

It's great to streamline all your processes.

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

We needed software that would allow us to streamline all of our customer service operations so that our employees and our work are in the best possible condition. We use it to connect with the client more thoroughly and to provide a professional service. We benefit from Accelo because we implement our information on platforms such as the cloud. It has also aided us in keeping track of our projects and tasks in order to complete them on time. It also provides us with the option of storing our data in the cloud. We have significantly increased production and profit since we began using this tool.

What is your favorite aspect of this product?

It is simple to use and set up on the desktop. One feature that I liked about this tool is that it allows us to keep track of our ongoing projects and tasks. I've been delivering our clients' services on time because I can control the time and know exactly when I'm supposed to deliver. Accelo excels at screening prospective clients. It is a dependable software that allows the majority of a company's services to be centralized because it provides a wide range of work tools. It has an appealing and modern design that allows you to distinguish the main services it provides.

What do you dislike most about this product?

It has been working flawlessly, with no breakdowns. However, the mobile application is not as complete as the web application and it can be difficult to work from a cell phone at times. It takes a long time to learn all of the tools because they are not perfectly laid out in the control panel and it takes a long time to set up the entire platform.

What recommendations would you give to someone considering this product?

Highly rated platform that works well in any business. It is effective in ensuring that the working environment is pleasant and that everything runs smoothly.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Khloe F. J.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Optimize and automate your repeatable processes.

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

Accelo is a digital marketing department, thanks to the fact that its features, channelized only in CRM, are absolutely powerful in all aspects involved and can do great work on both sides of the department within the platform. It is implemented in. It is available. Accelo allows you to solve unknown problems with inconsistent questions. For the stable service of the organization, the billing data of each customer registered in the system is managed by this software by compatibility with other platforms with similar functions, emphasizes that it helps to consolidate the input of adjacent information.

What is your favorite aspect of this product?

One of the things I appreciate best about Accelo is its inexpensive initial installation costs and the packaging of different features in the application, which allow us to get higher performance. Accelo is an excellent tool for monitoring client contacts, and it has excellent connection with other platforms to enable effective work, due to the capabilities of the other systems with which this software is compatible.

What do you dislike most about this product?

The procedures involved in each phase of the software's functioning might be confusing, since activities appear to take longer than they should, which can be annoying when you need a speedy result. Due to its extensive sources of different functionalities, Accelo requires a long learning curve to learn how to use this platform properly, which, on the negative side, requires advanced knowledge about the qualities that this software offers for novice users, newcomers to these systematic installations.

What recommendations would you give to someone considering this product?

Accelo is ideally suited to automatically updating customer profiles so that it is easy to observe when the last time an interaction was held, or in terms of comparing information delivered by multiple modes of distribution, one of these emails that are efficient for capabilities of this program. If you are seeking for a program that has significant CRM capabilities, Accelo is unquestionably the finest answer for your needs, as it will cover your large-scale sales targets to ensure a better process in your job.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Accelo Comparisons