In Partnership With SelectHub
What is Accelo?
Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and
Company Details
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In Partnership With SelectHub
Accelo Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Reliable
- Enables Productivity
- Effective Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Team Collaboration
Project Management
Time Management
Resource Management
Task Management and Workflow
Email Synchronization & Tracking
Reporting
Expense Detail Tracking
Billing
Knowledgebase
Vendor Capability Ratings
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Ease of Customization
Also Featured in...
Sales
Projects
Tickets
Retainers
Billing
Reports
Integrations
Accelo Reviews
Peyton M.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Improve automation, efficiency and productivity.
Likeliness to Recommend
What differentiates Accelo from other similar products?
Accelo is making additional time available to our staff so that they may contribute in other areas of the business. Time is taken away from project management chores and other areas, allowing our team to focus on external client business. Accelo has been able to clearly identify where we are overdelivering on tasks and clients - we have been able to track where we are spending more time than predicted and, as a result, change our company pricing and delivery where necessary.
What is your favorite aspect of this product?
Accelo has a highly rational working style that complements its automation wonderfully. You may also customize the capacity levels on the schedule boards, making Accelo extremely adaptable to your specific company requirements. There are several possibilities for the reports, so there is always something accessible for what you require. Accelo is fantastic software with good customer service. We've seen various benefits from adopting Accelo, including more time today because to the automated procedures and project management capabilities.
What do you dislike most about this product?
When you first start using Accelo, it might be difficult to grasp. From the time we purchased and tested the program, we had difficulty using it efficiently. When faults and issues arise in Accelo, it takes a lot of effort to figure out what the problem is, and remedies might take a long time. When the problem is little, this can be quite aggravating; but, when an issue emerges that impacts the way your organization operates, this can become a huge issue.
What recommendations would you give to someone considering this product?
The easiest approach to find out if it's appropriate for you is to give it a go. Everyone's company demands are different, but Accelo can be adapted to your specifications. Use Accelo extensive resources to ensure that all modules and language are correct from the start. Have someone who is well-versed in Accelo train other team members.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Noah B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Excellent for organizing and managing projects.
Likeliness to Recommend
What differentiates Accelo from other similar products?
Accelo new reporting tools have enabled us to collect a lot more data, allowing us to create KPIs. Furthermore, it has assisted us in tracking hours in a very precise manner, which will assist us in ensuring that all of our labor is lucrative. I can neatly organize my work and swiftly review them all. It's simple to filter my projects and tasks based on who I allocated them to, and the search option is nice and useful if I need to find anything special. Accelo is very quick, so it can keep up with me when I'm in a rush and have a lot to accomplish.
What is your favorite aspect of this product?
Accelo is continually being updated, and the growth of reporting and customisation has enabled us to gather additional operational data. There are several features to accommodate various preferences. I can fine-tune my Accelo board based on what I want from my experience. I enjoy the bookmark on the home page because it inspires me when I need it. I really enjoy how the scheduling system shows how much time is on someone's schedule using a graph. The ability to automatically confirm or schedule tasks is also quite useful.
What do you dislike most about this product?
It might be difficult at times due to the chaos of everything on the screen. I find that there are too many stages involved in updating any schedule when using the schedule function, and it may be unpleasant to spend so much time on something that someone might fix with better code. However, our selections have grown since the first time we checked in.
What recommendations would you give to someone considering this product?
Accelo is a fantastic solution for managing everything (workflow, time tracking, CRM, sales/marketing, and so on) in one location. It is critical to configure Accelo correctly by knowing what each report need to perform properly, as going back and fixing problems might take a long time. Make sure you're familiar with all of the numerous ways to utilize Accelo; certain aspects took me a while to figure out. To prevent receiving too many email messages, experiment with alternative methods of using Accelo and examine your notification choices.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Lee G.
- Role: Public Sector
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2022
Accelo offers whole lot of functionalities.
Likeliness to Recommend
What differentiates Accelo from other similar products?
The client work management software provides you with a complete view of your most recent company data and financial performance with an emphasis on time and money. You never need to ask for a status update because client conversations, activities, and work are all centralized on a single platform.
What is your favorite aspect of this product?
Accelo has done a good job of keeping client information organized, making it simple to send out sales quotations, and handling payments. Additionally, it has prevented us from overbooking our workers by keeping us organized as we look at new customer assignments. The capacity of Accelo to track monthly budget on retainers and carry over funds to next months is amazing.
What do you dislike most about this product?
The more precise ability to shift invoices around when created within Accelo would be my only complaint. The ability to relocate or convert tasks produced in the kanban task board into tickets, projects, etc.
What recommendations would you give to someone considering this product?
Once everything is in place, your business will operate beautifully throughout the client interaction—from quoting to selling to administration. I may monitor my team members' emails and respond on their behalf when they go on vacation. Additionally, it has prevented me from skipping follow-ups. It just won't happen due to the way the triggers have been constructed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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