In Partnership With SelectHub
What is Accelo?
Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and
Company Details
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In Partnership With SelectHub
Accelo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Reliable
- Enables Productivity
- Effective Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Team Collaboration
Project Management
Time Management
Resource Management
Task Management and Workflow
Email Synchronization & Tracking
Reporting
Expense Detail Tracking
Billing
Knowledgebase
Vendor Capability Ratings
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Ease of Customization
Also Featured in...
Sales
Projects
Tickets
Retainers
Billing
Reports
Integrations
Accelo Reviews
Heather A.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
A great tool for remote working!
Likeliness to Recommend
What differentiates Accelo from other similar products?
Accelo seems to take the best of all the current available CRM software(s) and adapts it into one dashboard, so there is minimal switching between things. There are also things coming down the pipe in the not-too-distant future that we will be looking at. We have gotten rid of so many other bits and pieces for keeping things together, it's definitely a great help!
What is your favorite aspect of this product?
I like the ability to run the reporting and ensure that all timelines are kept or communicated quickly and consistently.
What do you dislike most about this product?
The onboarding training did take a long time, but I feel like at the end of it all, it was very worth it.
What recommendations would you give to someone considering this product?
Make sure you are going to use it. Otherwise, with no buy-in from your team, you are spending a lot of money for just another file backup system.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Debra B.
- Role: Student Academic
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2021
"Fantastic product!"
Likeliness to Recommend
What differentiates Accelo from other similar products?
Easy to use and secure
What is your favorite aspect of this product?
Easy to Use
What do you dislike most about this product?
Nothing top dislike
What recommendations would you give to someone considering this product?
I have no Idea
Pros
- Helps Innovate
- Reliable
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Janya A.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Accelo has transformed our business.
Likeliness to Recommend
What differentiates Accelo from other similar products?
Other products usually have one really strong module and the others are week. Accelo is equally strong across the board.
What is your favorite aspect of this product?
Having everything in one place for everyone in the organisation, and that it can do that and still be beautiful.
What do you dislike most about this product?
I don't dislike anything about the product.
What recommendations would you give to someone considering this product?
Make sure you understand what you want from the product and don't try to shortcut the implementation process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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