In Partnership With SelectHub
What is Accelo?
Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and
Company Details
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In Partnership With SelectHub
Accelo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Reliable
- Enables Productivity
- Effective Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Team Collaboration
Project Management
Time Management
Resource Management
Task Management and Workflow
Email Synchronization & Tracking
Reporting
Expense Detail Tracking
Billing
Knowledgebase
Vendor Capability Ratings
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Ease of Customization
Also Featured in...
Sales
Projects
Tickets
Retainers
Billing
Reports
Integrations
Accelo Reviews
Jame H.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Great Customization and Integration with M365
Likeliness to Recommend
What differentiates Accelo from other similar products?
I've been a practice leader at some of the largest management consulting firms in the world, and this PSA is hands-down the most customizable to the needs of YOUR firm/practice... and on top of that, it's integration with Microsoft 365 is brilliant. Now your users don't have to be CRM wizards to ensure that all the right client communiques are recorded properly.
What is your favorite aspect of this product?
Microsoft 365 integration and customization.
What do you dislike most about this product?
Lack of multi-currency support; limited report/document customization (though it's better than most);
What recommendations would you give to someone considering this product?
If you're a small- to mid-sized firm, operating in ONE country (or at least with ONE currency), then Accelo is the clear leader.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Kara L.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2022
Easy to use but very basic
Likeliness to Recommend
What differentiates Accelo from other similar products?
Accelo has good project management options. It gives you access to your team projects and where they are in each step of their project. The color coding is very nice and you can see where everyone is at a pretty easy glance.
What is your favorite aspect of this product?
The ease of use, the customizations.
What do you dislike most about this product?
Accelo is pretty basic. There is not backend for clients. There is very limited project automation.
What recommendations would you give to someone considering this product?
If each of the projects in your business are unique, Accelo is a good option. If your business projects are typically the same, I would suggest something different that gives you more project template automation.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
Shad T.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2022
Easy to use and implement and brings value!
Likeliness to Recommend
What differentiates Accelo from other similar products?
Ease of use and integration.
What is your favorite aspect of this product?
Project Mgmt and team collaboration.
What do you dislike most about this product?
Nothing disliked about it.
What recommendations would you give to someone considering this product?
Buy and implement it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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