Lead Management
Top Zoho CRM Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Zoho CRM gives you a 360-degree view of your complete sales cycle and pipeline. Identify trends, spot opportunities, increase efficiency, and reduce costs with the right answers. Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Zoho CRM helps businesses of all sizes build excellent customer relationships, with features like an inbuilt AI sales assistant, sales pipeline management, marketing automation, analytics, and more.

8.8

Composite
Score

+91

Emotional
Footprint

140

Reviews

Best Alternatives and Competitors to Zoho CRM

Compare how Zoho CRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

HubSpot

HubSpot Sales Hub

9.0

Composite
Score

+92

Emotional
Footprint

163

Reviews

Reviews Say

Compared to Zoho CRM, HubSpot Sales Hub is:

More Inspiring

Easier to Use

Better at Training

More Respectful

More Innovative

Better at Support

Pipedrive

Pipedrive

8.9

Composite
Score

+94

Emotional
Footprint

116

Reviews

Reviews Say

Compared to Zoho CRM, Pipedrive is:

More Inspiring

More Respectful

More Caring

More Efficient

Better at Integrating

Easier to Use

Salesforce.com Inc

Salesforce Sales Cloud

8.9

Composite
Score

+91

Emotional
Footprint

213

Reviews

Reviews Say

Compared to Zoho CRM, Salesforce Sales Cloud is:

More Innovative

More Respectful

More Inspiring

Better at Integrating

Better at Training

Harder to Implement

monday.com

monday.com

8.8

Composite
Score

+91

Emotional
Footprint

81

Reviews

Reviews Say

Compared to Zoho CRM, monday.com is:

More Inspiring

More Transparent

More Innovative

Worse at Support

Harder to Customize

Less Caring

Microsoft Corporation

Microsoft Dynamics 365 Sales Enterprise

8.3

Composite
Score

+90

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Zoho CRM, Microsoft Dynamics 365 Sales Enterprise is:

More Inspiring

Better at Integrating

More Respectful

More Transparent

More Innovative

Worse at Support

Zendesk

Zendesk Sell

8.2

Composite
Score

+100

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Zoho CRM, Zendesk Sell is:

More Inspiring

More Respectful

More Innovative

More Efficient

Easier to Use

More Transparent

Adobe Systems

Adobe Marketo Engage

8.2

Composite
Score

+91

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Zoho CRM, Adobe Marketo Engage is:

More Respectful

More Inspiring

Better at Integrating

Less Caring

Harder to Use

Less Efficient

Salesforce.com Inc

Salesforce Sales Cloud Professional

8.1

Composite
Score

+89

Emotional
Footprint

19

Reviews

Reviews Say

Compared to Zoho CRM, Salesforce Sales Cloud Professional is:

More Inspiring

More Respectful

More Innovative

Better at Integrating

Less Efficient

Less Caring

Creatio

Creatio Sales

8.0

Composite
Score

+93

Emotional
Footprint

13

Reviews

Reviews Say

Compared to Zoho CRM, Creatio Sales is:

More Inspiring

More Respectful

More Innovative

Better at Training

More Efficient

Less Transparent

Freshworks Inc.

Freshsales

8.0

Composite
Score

+96

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Zoho CRM, Freshsales is:

More Inspiring

More Respectful

Easier to Implement

Better at Integrating

More Innovative

Easier to Use

Salesforce.com Inc

Salesforce Pardot

7.9

Composite
Score

+88

Emotional
Footprint

43

Reviews

Reviews Say

Compared to Zoho CRM, Salesforce Pardot is:

More Respectful

Less Innovative

Harder to Customize

Less Inspiring

Harder to Implement

Less Transparent

Copper

Copper

7.9

Composite
Score

+90

Emotional
Footprint

21

Reviews

Reviews Say

Compared to Zoho CRM, Copper is:

More Inspiring

Better at Integrating

More Respectful

Easier to Use

Less Reliable

Worse at Support

Keap

Keap

7.8

Composite
Score

+88

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Zoho CRM, Keap is:

More Innovative

More Reliable

More Caring

More Inspiring

Better at Support

Less Efficient

LeanData

LeanData

7.7

Composite
Score

+90

Emotional
Footprint

28

Reviews

Reviews Say

Compared to Zoho CRM, LeanData is:

More Respectful

More Innovative

Better at Support

Easier to Customize

More Inspiring

Less Transparent

Act-On Software

Act-On

7.7

Composite
Score

+93

Emotional
Footprint

15

Reviews

Reviews Say

Compared to Zoho CRM, Act-On is:

More Respectful

More Innovative

Easier to Use

Less Reliable

Worse at Support

Less Caring

Sage Group

Sage CRM

7.6

Composite
Score

+94

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Zoho CRM, Sage CRM is:

More Inspiring

More Innovative

More Caring

More Respectful

Less Reliable

Harder to Customize

CloudTask

CloudTask

7.3

Composite
Score

+81

Emotional
Footprint

18

Reviews

Reviews Say

Compared to Zoho CRM, CloudTask is:

More Inspiring

Less Caring

Less Transparent

Less Efficient

Harder to Customize

Harder to Implement

LeadSquared Inc

LeadSquared

7.3

Composite
Score

+86

Emotional
Footprint

28

Reviews

Reviews Say

Compared to Zoho CRM, LeadSquared is:

More Inspiring

Less Transparent

Harder to Customize

Harder to Use

Harder to Implement

Less Innovative

Apptivo Inc

Apptivo CRM

6.6

Composite
Score

+73

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Zoho CRM, Apptivo CRM is:

Less Reliable

Harder to Use

Less Efficient

Harder to Implement

Less Innovative

Worse at Training

Most Popular Zoho CRM Comparisons