Top SugarCRM Alternatives and Competitors
Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.
At Sugar, we know that things work differently at an enterprise scale. Leverage Enterprise’s core capabilities as a baseline for highly tailored applications. Orchestrate complicated, multi-user and multi-system processes. With Enterprise, Sugar provides the tools to adapt your CRM to your business.
Common Features
Collaboration | Mobile | Analytics and Reporting | Sales Management | Marketing Management | Customer Service Management | Quote Contract and Proposal | Account and Contact Management | Telephony and Call Center Management | Activity and Workflow Management | Lead Management
8.2
Composite
Score
+92
Emotional
Footprint
114
Reviews
Best Alternatives and Competitors to SugarCRM
Compare how SugarCRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.
Zoho
Zoho CRM
8.8
Composite
Score
+89
Emotional
Footprint
206
Reviews
Reviews Say
Compared to SugarCRM, Zoho CRM is:
Better at Training
Easier to Implement
Less Inspiring
Less Caring
Less Efficient
Less Transparent
Zoho CRM gives you a 360-degree view of your complete sales cycle and pipeline. Identify trends, spot opportunities, increase efficiency, and reduce costs with the right answers, right now.
Pipedrive
Pipedrive
8.7
Composite
Score
+89
Emotional
Footprint
260
Reviews
Reviews Say
Compared to SugarCRM, Pipedrive is:
More Respectful
Better at Support
Less Transparent
Less Inspiring
Less Caring
Harder to Customize
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
HubSpot
HubSpot Sales Hub
8.7
Composite
Score
+86
Emotional
Footprint
284
Reviews
Reviews Say
Compared to SugarCRM, HubSpot Sales Hub is:
Better at Training
Less Transparent
Less Caring
Less Inspiring
Less Efficient
Harder to Customize
Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
monday.com
monday.com
8.6
Composite
Score
+86
Emotional
Footprint
65
Reviews
Reviews Say
Compared to SugarCRM, monday.com is:
Less Caring
Less Efficient
Less Transparent
Less Inspiring
Worse at Integrating
Worse at Support
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
ActiveCampaign
ActiveCampaign
8.5
Composite
Score
+92
Emotional
Footprint
38
Reviews
Reviews Say
Compared to SugarCRM, ActiveCampaign is:
More Innovative
Better at Training
Easier to Implement
More Transparent
Less Inspiring
Less Caring
It is a All-in-one marketing platform where the business grows, and saves time with a seamless experience. It is done through 3 main categories Email marketing, Marketing automation and Sales & CRM.
NetSuite
NetSuite CRM
8.4
Composite
Score
+90
Emotional
Footprint
53
Reviews
Reviews Say
Compared to SugarCRM, NetSuite CRM is:
Better at Support
Better at Integrating
More Respectful
Less Inspiring
Less Efficient
Less Caring
NetSuite Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time 360-degree view of your customer. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle from lead through to opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support. In addition to traditional CRM capabilities like SFA, customer support and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated Ecommerce capabilities.
Salesforce.com Inc
Salesforce Sales Cloud Professional
8.1
Composite
Score
+86
Emotional
Footprint
71
Reviews
Reviews Say
Compared to SugarCRM, Salesforce Sales Cloud Professional is:
More Innovative
More Reliable
Less Caring
Less Inspiring
Less Efficient
Less Transparent
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Constant Contact, Inc.
Constant Contact
8.0
Composite
Score
+82
Emotional
Footprint
26
Reviews
Reviews Say
Compared to SugarCRM, Constant Contact is:
Better at Training
Less Inspiring
Less Reliable
Less Caring
Less Transparent
Less Innovative
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Microsoft Corporation
Microsoft Dynamics 365 Sales (CRM) Professional
7.9
Composite
Score
+83
Emotional
Footprint
67
Reviews
Reviews Say
Compared to SugarCRM, Microsoft Dynamics 365 Sales (CRM) Professional is:
More Reliable
Less Caring
Less Efficient
Less Transparent
Less Inspiring
Harder to Customize
Dynamics 365 Sales, Professional, helps you close more deals by knowing your customers better and having sales information readily available to make informed decisions faster.
Sage Group
Sage CRM
7.9
Composite
Score
+91
Emotional
Footprint
78
Reviews
Reviews Say
Compared to SugarCRM, Sage CRM is:
Better at Training
Better at Support
More Respectful
Better at Integrating
Less Inspiring
Less Caring
Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.
Zendesk
Zendesk Sell
7.8
Composite
Score
+84
Emotional
Footprint
66
Reviews
Reviews Say
Compared to SugarCRM, Zendesk Sell is:
Less Inspiring
Less Caring
Less Transparent
Less Innovative
Less Reliable
Less Efficient
Zendesk Sell (formerly Base) is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams. Legacy sales management tools are often clunky and difficult to use, but Zendesk Sell is simple and designed to keep reps selling. Sell eliminates the friction from deal updates so reps and management are always able to access, analyze, and collaborate on relevant deal data.
Agile CRM
Agile CRM
7.7
Composite
Score
+85
Emotional
Footprint
30
Reviews
Reviews Say
Compared to SugarCRM, Agile CRM is:
Easier to Implement
Less Transparent
Less Caring
Less Efficient
Less Respectful
Less Inspiring
Agile CRM is a fully integrated sales, marketing and service suite – an All-in-One CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is the comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.
Pipeliner
Pipeliner CRM
7.7
Composite
Score
+91
Emotional
Footprint
47
Reviews
Reviews Say
Compared to SugarCRM, Pipeliner CRM is:
More Efficient
More Reliable
Better at Integrating
Better at Support
More Inspiring
Less Transparent
Pipeliner CRM drives exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly which drives high adoption rates and faster ROI. Plus users can easily customize what they see to make the system their own.
Maximizer
Maximizer CRM
6.7
Composite
Score
+70
Emotional
Footprint
35
Reviews
Reviews Say
Compared to SugarCRM, Maximizer CRM is:
Less Inspiring
Less Caring
Less Innovative
Less Efficient
Worse at Integrating
Less Reliable
How well do you know your customers? Imagine having a single place to track and share everything you know about each one; from their history and interests, to all your communications, documents and more. MaximizerCRM gives you the tools to drive satisfaction, loyalty and customer champions.