Zoho

Zoho WorkDrive

Composite Score

8.1 /10

CX Score

8.5 /10

35 Reviews Write a Review

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What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

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Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

5
Since last award

85 Satisfaction of Cost Relative to Value

3
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 90%
Conflict Resolution:: 99%
Strategy & Innovation:: 95%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Efficient Service

Feature Ratings

Average 81

Collaboration

Search

File Conversion

Metadata Management

Access Permissions Management

Workflow Process Automation

Capture Channels

File Approvals Esignatures

Mobile

ECM Document Management

Ediscovery Audit Trail

Vendor Capability Ratings

Average 82

Breadth of Features

Business Value Created

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Content Collaboration

Score 9.0

View Zoho WorkDrive in this category (opens in a new tab)

Document Management

Score 8.8

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

Zoya N.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Most efficient cloud-based storage application.

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

You can find all of your corporate and important official documents as well as content drafts in one place, eliminating the need to log into multiple clouds. Logging into multiple accounts in search of a single document is not needed anymore, zoho docs is quite functional. And now we don't have to upload our files on g*** drive or carry flash drive around to save files. Zoho docs is accessible online as well as offline from any device also its super easy to organize and we can manage all our files using zoho docs.

What is your favorite aspect of this product?

I can edit any document directly from zoho doc before sending out which is an excellent feature also it allows you to collaborate with other users easily so that your colleagues can work on the same files, presentations etc. It also automatically saves files on the cloud and you can also link your googke drive with zoho to get access of your old files. Zoho docs is super secure and easy to access from anywhere..

What do you dislike most about this product?

Zoho docs works well for me and I'm satisfied with it so i don't have anything to dislike about zoho docs

What recommendations would you give to someone considering this product?

If you're a content creator or content management company or any other company zoho docs is a the best investment.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Hari n.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

This is really fantastic and easily to use.

Likeliness to Recommend

1 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho docs easily share with the external customer.

What is your favorite aspect of this product?

Uploading docs and sharing docs

What do you dislike most about this product?

Problem in create the sheet here

What recommendations would you give to someone considering this product?

This is good product no doubt.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Shrikant B.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Very good product and it's features and price

Likeliness to Recommend

8 /10

What differentiates Zoho WorkDrive from other similar products?

It's features and the price and service and support

What is your favorite aspect of this product?

Data presentation and data security permission

What do you dislike most about this product?

Non at this point

What recommendations would you give to someone considering this product?

If it fit for their need definitely buy it

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Charges for Enhancements

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Book a Free Demo Today!

Zoho WorkDrive Ratings

88 Likeliness to Recommend

1 Since last award

94 Plan to Renew

5 Since last award

85 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Search The system can search an entire body of a document for a keyword or phrase.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Capture Channels Variety of ways a file can be ingested into the ECM system

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Content Collaboration

Document Management

Zoho WorkDrive Reviews

Zoya N.

Most efficient cloud-based storage application.

Likeliness to Recommend

Pros

Hari n.

This is really fantastic and easily to use.

Likeliness to Recommend

Pros

Shrikant B.

Very good product and it's features and price

Likeliness to Recommend

Pros

Cons

1
Since last award

5
Since last award

3
Since last award

Feature Ratings

Collaboration

Search

File Conversion

Metadata Management

Access Permissions Management

Workflow Process Automation

Capture Channels

File Approvals Esignatures

Mobile

ECM Document Management

Ediscovery Audit Trail

Vendor Capability Ratings

Breadth of Features

Business Value Created

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support