Zoho

Zoho WorkDrive

Composite Score

8.1 /10

CX Score

8.5 /10

35 Reviews Write a Review

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What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

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Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

5
Since last award

85 Satisfaction of Cost Relative to Value

3
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 90%
Conflict Resolution:: 99%
Strategy & Innovation:: 95%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Efficient Service

Feature Ratings

Average 81

Collaboration

Search

File Conversion

Metadata Management

Access Permissions Management

Workflow Process Automation

Capture Channels

File Approvals Esignatures

Mobile

ECM Document Management

Ediscovery Audit Trail

Vendor Capability Ratings

Average 82

Breadth of Features

Business Value Created

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Content Collaboration

Score 9.0

View Zoho WorkDrive in this category (opens in a new tab)

Document Management

Score 8.8

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

Brook N.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Comprehensive Cloud Storage Application.

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho Docs is very effective and secure cloud storage application.The application is able to support files after various formats in one place place making the application to be to be more flexible.The application support simultaneously document editing.This are great feature because it saves alot of time and resources.Backup services are aslo available in this application and can be done anytime anywhere.

What is your favorite aspect of this product?

Users being able to simultaneously edit a document at the same time is very great feature.The application aslo being able to support files of various formats at the same place has been very effective.Backup services are aslo very reliable in this application.

What do you dislike most about this product?

Zoho docs has been so helpful in managing all our document ts.No dislike.

What recommendations would you give to someone considering this product?

Zoho docs is very reliable cloud storage application.Very reliable backup services and can be done at anytine anywhere.The application is aslo able to support files of various formats and its very secure.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ADITYA R.

Role: Industry Specific Role
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Easy to Organize,Store, & Share all types of Files

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

Offers wide range and exclusive range of templates, slide ideas, and themes which are not offered by many of its competitors Supports the files in all formats Most viable tool in the world for uploading documents online and storing them at one place

What is your favorite aspect of this product?

Easy to create presentations which are saved automatically. Thus, it saves lot of data loss as the user forget to press save It works on every browser Ensures 24x7 collaboration with the team members or all the employees working on the project

What do you dislike most about this product?

The customer support services is just average Not sure about other parts of the world, but in India I have experienced the app. At times crashes on android devices Too many notifications which distracts & irate the user

What recommendations would you give to someone considering this product?

Must work on making it more mobile friendly Works on adding new functionalities such as streamlining the process of importing files which is quite challenging at present

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Book a Free Demo Today!

Zoho WorkDrive Ratings

88 Likeliness to Recommend

1 Since last award

94 Plan to Renew

5 Since last award

85 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Search The system can search an entire body of a document for a keyword or phrase.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Capture Channels Variety of ways a file can be ingested into the ECM system

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Content Collaboration

Document Management

Zoho WorkDrive Reviews

Brook N.

Comprehensive Cloud Storage Application.

Likeliness to Recommend

Pros

ADITYA R.

Easy to Organize,Store, & Share all types of Files

Likeliness to Recommend

Pros

1
Since last award

5
Since last award

3
Since last award

Feature Ratings

Collaboration

Search

File Conversion

Metadata Management

Access Permissions Management

Workflow Process Automation

Capture Channels

File Approvals Esignatures

Mobile

ECM Document Management

Ediscovery Audit Trail

Vendor Capability Ratings

Breadth of Features

Business Value Created

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support