Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

9.0 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

88

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Ease of Customization

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Business Value Created

85

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

Michael C.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Great Social Media Organizer"

Likeliness to Recommend

8 /10

What differentiates Zoho Social from other similar products?

it differs from other programs in its price. it is very low.

What is your favorite aspect of this product?

Zoho Social is an excellent tool to manage all your social network accounts. This tool may be used to plan and schedule postings. You may use it with Facebook and Instagram. Everything is there. With different brands, scheduling is simple and time-saving. It is also incredibly user-friendly and straightforward to learn. Also, the customer care is quick to answer and assist. Another feature we value as an agency is the tool's interaction with Dropbox. I have my stuff ready in Dropbox and it is really simple to download it with only a click.

What do you dislike most about this product?

I can't think of anything negative to say about the service, and when anything goes wrong, the support personnel responds fast. Even if additional post templates may be made available, this isn't a major problem. With this tool, you'll get the best of both worlds:

What recommendations would you give to someone considering this product?

To plan social media material, utilize it if you are looking for a low-cost, easy-to-use platform.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Iurie B.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Zoho Social is the perfect marketing tool."

Likeliness to Recommend

8 /10

What differentiates Zoho Social from other similar products?

the program is a little more expensive than others.

What is your favorite aspect of this product?

New users will have no trouble getting up to speed with this tool's user-friendly and dynamic UI. It's one of the greatest ways to organize and schedule your social media posts in advance. It's a well-designed and easy-to-use application.

What do you dislike most about this product?

When I've had questions about the tool's features and settings, technical assistance has been slow to answer. This causes delays in my work and wastes a lot of time. The tool's free version is limited, therefore it tends to be a little pricey once that version expires.

What recommendations would you give to someone considering this product?

In order to improve performance and achieve goals, every organization should look into tools and resources that help and strengthen the growth of your company. This is why I recommend Zoho Social without hesitation, because it is a tool that works in the marketing part and its impact on social networks.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Bill R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Zoho review.

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

Thorough reporting. Easy to use UI. Great analytics. Good customer support.

What is your favorite aspect of this product?

It is easy to schedule posts Recommendations for maximum post exposure. We are able to publish content on all major social media platforms. Allows post-taging. We are able to respond to all comments and messages from one platform.

What do you dislike most about this product?

There is nothing i have found to dislike

What recommendations would you give to someone considering this product?

I highly recommend Zoho Social.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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