What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Zoho Social Reviews
Alice D.
- Role: C-Level
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Jul 2022
Useful tool to help you expand your social media
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
I love being able to post to my different social media accounts at the same time and get insights into people liking and commenting on my posts.
What is your favorite aspect of this product?
Zoho Social is extremely user-friendly and has a short learning curve! Even though I've used other social media scheduling apps, this one was a breeze to understand and remember for the next time. The price is really reasonable, and I've had no problems with the program as a whole. Also, there is a rapid and friendly response from the tech support team!
What do you dislike most about this product?
I simply need a little more guidance on how to connect it to various social media platforms. To find my way, I had to do a few things. There are more detailed instructions on how to accomplish this.
What recommendations would you give to someone considering this product?
Any individual, business, or organization looking for an easier way to monitor, evaluate, and increase their brand's presence across various social media platforms would find Zoho Social to be an excellent choice. I think it's a fantastic tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anika H.
- Role: C-Level
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Jul 2022
Zoho Social Organized all our social networks
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is a useful tool for managing multiple social media accounts from one central location. Using the Zoho Social app, I can publish to all major social media sites at once. It's not just a means of dissemination; it also lets you track your brand's expansion and ensures that your team can work together without a hitch.
What is your favorite aspect of this product?
Zoho Social has been a fantastic tool for managing all of our social media metrics in one place and posting to all of our accounts with a single mouse click. When combined with the platform's handy browser add-on, it's a terrific way to quickly and easily spread information found anywhere on the web.
What do you dislike most about this product?
To access the same information that you could get on each social media network directly, I found the more expensive tiers of Zoho Social to be a bit steep in pricing.
What recommendations would you give to someone considering this product?
Schedule your social media posts using this low-cost, high-quality, and incredibly simple to use application.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Tony M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Great time saver
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It is very easy to connect all our social media accounts through Zoho Social. Also, the scheduling option is great
What is your favorite aspect of this product?
With the centralized approach to social media management, I am able to save a lot of time and effort when it comes to social media management
What do you dislike most about this product?
I do not have any dislike with Zoho social
What recommendations would you give to someone considering this product?
I would surely recommend this to any marketer so that they can save lots of time
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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