Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

9.0 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

88

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Ease of Customization

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Business Value Created

85

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

Alice D.

  • Role: C-Level
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Useful tool to help you expand your social media

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

I love being able to post to my different social media accounts at the same time and get insights into people liking and commenting on my posts.

What is your favorite aspect of this product?

Zoho Social is extremely user-friendly and has a short learning curve! Even though I've used other social media scheduling apps, this one was a breeze to understand and remember for the next time. The price is really reasonable, and I've had no problems with the program as a whole. Also, there is a rapid and friendly response from the tech support team!

What do you dislike most about this product?

I simply need a little more guidance on how to connect it to various social media platforms. To find my way, I had to do a few things. There are more detailed instructions on how to accomplish this.

What recommendations would you give to someone considering this product?

Any individual, business, or organization looking for an easier way to monitor, evaluate, and increase their brand's presence across various social media platforms would find Zoho Social to be an excellent choice. I think it's a fantastic tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anika H.

  • Role: C-Level
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Zoho Social Organized all our social networks

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

Zoho Social is a useful tool for managing multiple social media accounts from one central location. Using the Zoho Social app, I can publish to all major social media sites at once. It's not just a means of dissemination; it also lets you track your brand's expansion and ensures that your team can work together without a hitch.

What is your favorite aspect of this product?

Zoho Social has been a fantastic tool for managing all of our social media metrics in one place and posting to all of our accounts with a single mouse click. When combined with the platform's handy browser add-on, it's a terrific way to quickly and easily spread information found anywhere on the web.

What do you dislike most about this product?

To access the same information that you could get on each social media network directly, I found the more expensive tiers of Zoho Social to be a bit steep in pricing.

What recommendations would you give to someone considering this product?

Schedule your social media posts using this low-cost, high-quality, and incredibly simple to use application.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tony M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great time saver

Likeliness to Recommend

8 /10

What differentiates Zoho Social from other similar products?

It is very easy to connect all our social media accounts through Zoho Social. Also, the scheduling option is great

What is your favorite aspect of this product?

With the centralized approach to social media management, I am able to save a lot of time and effort when it comes to social media management

What do you dislike most about this product?

I do not have any dislike with Zoho social

What recommendations would you give to someone considering this product?

I would surely recommend this to any marketer so that they can save lots of time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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