Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

89

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Quality of Features

86

Ease of Customization

85

Usability and Intuitiveness

85

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

Jared W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Zoho Social is an excellent program.

Likeliness to Recommend

8 /10

What differentiates Zoho Social from other similar products?

Its advanced features, user-friendliness, and support set it apart from competing programs.

What is your favorite aspect of this product?

It's fantastic that it's integrated with pretty much every other Zoho platform, but setting things up may be a real pain in the neck if you don't have a lot of time. But once you get everything set up the way you like it, it works well. It's assisting us in communicating with our consumers, which is, ultimately, the most crucial aspect of our business.

What do you dislike most about this product?

It's difficult to get in touch with a human somebody at Zoho, and the support isn't there when you need it. Again, the lengthy setup process means that it is not the most convenient option for sending out email campaigns.

What recommendations would you give to someone considering this product?

In addition to being simple to use, the software's seamless integration with several other programs is another reason I've come to highly recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Chris H.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Social networks with Zoho are wonderful

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

A comparison of three scheduling tools led me to conclude that Zoho Social was the most effective. Analytics, streams, and lead management are just a few of the really beneficial connections available for managing digital marketing campaigns. Unlike a number of other applications I tried, this one is reliable and does its intended purpose. This device is excellent value for the money and comes with many useful features.

What is your favorite aspect of this product?

The procedure of installing and using this application was quite simple. I had no trouble getting started with the site or making my first few entries. Furthermore, the dashboard's clarity is a huge plus for me. A big improvement over competing products I've used before.

What do you dislike most about this product?

The inaccessibility of advertising on Tik-Tok. The inability to schedule a single ad to run daily at random instead of having to manually schedule it for every day.

What recommendations would you give to someone considering this product?

I can't say enough good things about Zoho and how much worry it has taken off my shoulders by publishing advertising and how much time I've gained to focus on other tasks while they handle my social media.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sirish R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Good social media management platform

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

Zoho social is a very simple software to use. Managing content across various social media platforms is pretty straighforward. Also, it is pretty impressive that we can even manage some assets in zoho social

What is your favorite aspect of this product?

I like the fact that we can schedule posts to go out at specific times. Also, we can easily manage multiple accounts under a single zoho social license which I like very much

What do you dislike most about this product?

All the features are very good in Zoho social and I do not have any dislike with it

What recommendations would you give to someone considering this product?

Zoho social make your work super efficient and it is a must for marketing teams. I would surely recommend this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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