What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Zoho Social Reviews
Jared W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Zoho Social is an excellent program.
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Its advanced features, user-friendliness, and support set it apart from competing programs.
What is your favorite aspect of this product?
It's fantastic that it's integrated with pretty much every other Zoho platform, but setting things up may be a real pain in the neck if you don't have a lot of time. But once you get everything set up the way you like it, it works well. It's assisting us in communicating with our consumers, which is, ultimately, the most crucial aspect of our business.
What do you dislike most about this product?
It's difficult to get in touch with a human somebody at Zoho, and the support isn't there when you need it. Again, the lengthy setup process means that it is not the most convenient option for sending out email campaigns.
What recommendations would you give to someone considering this product?
In addition to being simple to use, the software's seamless integration with several other programs is another reason I've come to highly recommend it.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Chris H.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2022
Social networks with Zoho are wonderful
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
A comparison of three scheduling tools led me to conclude that Zoho Social was the most effective. Analytics, streams, and lead management are just a few of the really beneficial connections available for managing digital marketing campaigns. Unlike a number of other applications I tried, this one is reliable and does its intended purpose. This device is excellent value for the money and comes with many useful features.
What is your favorite aspect of this product?
The procedure of installing and using this application was quite simple. I had no trouble getting started with the site or making my first few entries. Furthermore, the dashboard's clarity is a huge plus for me. A big improvement over competing products I've used before.
What do you dislike most about this product?
The inaccessibility of advertising on Tik-Tok. The inability to schedule a single ad to run daily at random instead of having to manually schedule it for every day.
What recommendations would you give to someone considering this product?
I can't say enough good things about Zoho and how much worry it has taken off my shoulders by publishing advertising and how much time I've gained to focus on other tasks while they handle my social media.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sirish R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Good social media management platform
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho social is a very simple software to use. Managing content across various social media platforms is pretty straighforward. Also, it is pretty impressive that we can even manage some assets in zoho social
What is your favorite aspect of this product?
I like the fact that we can schedule posts to go out at specific times. Also, we can easily manage multiple accounts under a single zoho social license which I like very much
What do you dislike most about this product?
All the features are very good in Zoho social and I do not have any dislike with it
What recommendations would you give to someone considering this product?
Zoho social make your work super efficient and it is a must for marketing teams. I would surely recommend this.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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