Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

9.0 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

88

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Ease of Customization

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Business Value Created

85

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

Rajesh S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Great product

Likeliness to Recommend

8 /10

What differentiates Zoho Social from other similar products?

we can collaborate with our internal teams and share documents and content and host meetings via calls or video calls. It has everything that an organization needs for making its employees collaborate more effectively

What is your favorite aspect of this product?

This software helped our team go from NO remote workers, to having an entire team remote within two day

What do you dislike most about this product?

Zoho remotely sometimes becomes unstable and sometimes transfering a file takes too much time. Share

What recommendations would you give to someone considering this product?

The security of this product is great and really protect you from viruses

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

avinash U.

  • Role: Vendor Management
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

uniqueness

What is your favorite aspect of this product?

Good productivity

What do you dislike most about this product?

nothing ,

What recommendations would you give to someone considering this product?

without any hesitation , user can buy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nellie V.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

"Excellent platform for managing social media "

Likeliness to Recommend

7 /10

What differentiates Zoho Social from other similar products?

It differs from other programs by the following. navigation simplicity, social media account synchronization, automated publishing, and content management

What is your favorite aspect of this product?

Zoho Social includes all forms of digital media, providing users with the ability to manage their brands with ease. In addition, Zoho Social does a detailed evaluation of the feedback received from social media users.

What do you dislike most about this product?

Zoho Social is a useful program since it facilitates effective use of all available digital channels for advertising business wares.

What recommendations would you give to someone considering this product?

It's something I'd recommend because it has everything you need to post and program on social networks.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

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