What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Zoho Social Reviews
Rajesh S.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Sep 2022
Great product
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
we can collaborate with our internal teams and share documents and content and host meetings via calls or video calls. It has everything that an organization needs for making its employees collaborate more effectively
What is your favorite aspect of this product?
This software helped our team go from NO remote workers, to having an entire team remote within two day
What do you dislike most about this product?
Zoho remotely sometimes becomes unstable and sometimes transfering a file takes too much time. Share
What recommendations would you give to someone considering this product?
The security of this product is great and really protect you from viruses
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
avinash U.
- Role: Vendor Management
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2022
Fantastic product
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
uniqueness
What is your favorite aspect of this product?
Good productivity
What do you dislike most about this product?
nothing ,
What recommendations would you give to someone considering this product?
without any hesitation , user can buy
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nellie V.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Sep 2022
"Excellent platform for managing social media "
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It differs from other programs by the following. navigation simplicity, social media account synchronization, automated publishing, and content management
What is your favorite aspect of this product?
Zoho Social includes all forms of digital media, providing users with the ability to manage their brands with ease. In addition, Zoho Social does a detailed evaluation of the feedback received from social media users.
What do you dislike most about this product?
Zoho Social is a useful program since it facilitates effective use of all available digital channels for advertising business wares.
What recommendations would you give to someone considering this product?
It's something I'd recommend because it has everything you need to post and program on social networks.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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