What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Social Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Social.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Zoho Social Reviews
Shingo N.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Amazing Product!
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Great Workflow Management and Social Moderation
What is your favorite aspect of this product?
The tool has great colaboration with other software
What do you dislike most about this product?
So far so good
What recommendations would you give to someone considering this product?
Consider purchasing this product if you want to manage your social media effectively. It saves time and helps in personalized marketing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Kat B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2022
"Perfect for managing social channels"
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
This program stands out from similar programs thanks to its remarkable low cost as well as the remarkable capabilities it possesses.
What is your favorite aspect of this product?
ZOHO is the fusion of these two worlds; it is professional software at an excellent cost. I have used social network management applications for a long time, and during that time I have come across two types of software: those that are professional and come at a high cost, and those that are homemade and come at a very low value. It comes highly recommended from me.
What do you dislike most about this product?
I wish it provided reports on conversion and return on investment indicators like the number of visitors converted from social media into leads and the number of clicks through to the website on a monthly basis.
What recommendations would you give to someone considering this product?
This software comes highly recommended by me since it provides an excellent balance of the characteristics I look for with an intuitive interface that is also affordably priced.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Ekira J.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Impressive Tool.
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho integrates amazingly with social media platforms
What is your favorite aspect of this product?
UI/UX is great The platform is very easy to implement and use
What do you dislike most about this product?
The layout sometimes is not clean for some features
What recommendations would you give to someone considering this product?
Zoho is among the best social management tools. It will help in your marketing strategies.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Respectful
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.