Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

9.0 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

88

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Ease of Customization

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Business Value Created

85

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

Shingo N.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Amazing Product!

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

Great Workflow Management and Social Moderation

What is your favorite aspect of this product?

The tool has great colaboration with other software

What do you dislike most about this product?

So far so good

What recommendations would you give to someone considering this product?

Consider purchasing this product if you want to manage your social media effectively. It saves time and helps in personalized marketing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Kat B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

"Perfect for managing social channels"

Likeliness to Recommend

8 /10

What differentiates Zoho Social from other similar products?

This program stands out from similar programs thanks to its remarkable low cost as well as the remarkable capabilities it possesses.

What is your favorite aspect of this product?

ZOHO is the fusion of these two worlds; it is professional software at an excellent cost. I have used social network management applications for a long time, and during that time I have come across two types of software: those that are professional and come at a high cost, and those that are homemade and come at a very low value. It comes highly recommended from me.

What do you dislike most about this product?

I wish it provided reports on conversion and return on investment indicators like the number of visitors converted from social media into leads and the number of clicks through to the website on a monthly basis.

What recommendations would you give to someone considering this product?

This software comes highly recommended by me since it provides an excellent balance of the characteristics I look for with an intuitive interface that is also affordably priced.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Ekira J.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Impressive Tool.

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

Zoho integrates amazingly with social media platforms

What is your favorite aspect of this product?

UI/UX is great The platform is very easy to implement and use

What do you dislike most about this product?

The layout sometimes is not clean for some features

What recommendations would you give to someone considering this product?

Zoho is among the best social management tools. It will help in your marketing strategies.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Respectful

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